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Otto Cadillac
Albany, NY
1,752 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,751 reviews
March 08, 2023
I've done business with Otto Cadillac for over 20 years and have never been disappointed, The employees are always helpful and responsive to my concerns. Bill in service is aways pleasant and responsive. and have never been disappointed, The employees are always helpful and responsive to my concerns. Bill in service is aways pleasant and responsive. Always 5 stars for him!!! More
by HEIDORNBJ
Verified CustomerEmployees Worked With
Helpful March 08, 2023
Terrific servixe on my car from a fantastic service adviser. Will happily return when the need arises. adviser. Will happily return when the need arises. More
by NewPhD
Employees Worked With
March 07, 2023
Bill was prompt in letting us know the problem. He is very professional to deal with. He gets 5 starts in my book. He is very professional to deal with. He gets 5 starts in my book. More
by shannonstarr2022
March 06, 2023
When getting my new Cadillac sale person corals was a great person to help me get the process going so smooth and great people working there will recommend other thank you guys so much great person to help me get the process going so smooth and great people working there will recommend other thank you guys so much More
by Dhanshym21
Employees Worked With
Carlos
March 05, 2023
Great job quick and efficient ! The whole team from the sales guy Carlos making sure we had a ride to the service manager making sure it was done quickly The whole team from the sales guy Carlos making sure we had a ride to the service manager making sure it was done quickly More
by vinnyroman
Employees Worked With
Carlos Lopez-Granera
March 02, 2023
It was extraordinary service and attention to my needs. Car was ready earlier than expected Car was ready earlier than expected More
by Dudley.larry
Employees Worked With
February 28, 2023
Very friendly. Prompt. Also the system were you can track the service through you phone. Extremely comfortable environment also relaxing. Happy I chose Otto to purc Prompt. Also the system were you can track the service through you phone. Extremely comfortable environment also relaxing. Happy I chose Otto to purchase my car. The service is APlus More
by markeesfather
Employees Worked With
February 27, 2023
Very friendly people, everything is fine efficiently, no waiting no hassle. Up to the Cadillac standard!! waiting no hassle. Up to the Cadillac standard!! More
by philgiguere1
February 20, 2023
Everyone at Otto Cadillac is super friendly, professional and the service is great. Top notch! and the service is great. Top notch! More
by kelliziobro
February 18, 2023
As always, the service was excellent. Was able to use the WiFi and watch the local news. Was able to use the WiFi and watch the local news. More
by LMORTIMO
