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Otto Cadillac
Albany, NY
1,752 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,751 reviews
August 15, 2023
Otto always provides great service. The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As auto The quality is consistent. More importantly, the human contact and real expertise is what keeps me returning. Bill is a trusted resource. As automation, assembly line service models, and impersonal business practices prevail, it's nice to know there's a place like Otto Cadillac where trust and customer experience are still of primary importance. More
by Peter K.
Verified Customer
Helpful August 14, 2023
Despite my paying addition for the battery change in terms of labor costs (AAA would have been cheaper), I feel that it was very good and Amber Young was very good. Thank you. terms of labor costs (AAA would have been cheaper), I feel that it was very good and Amber Young was very good. Thank you. More
by zjy
Employees Worked With
August 14, 2023
Your service department very accommodating and friendly. They are there to make it very easy to have your car service. They are there to make it very easy to have your car service. More
by pkos1
August 12, 2023
The place was clean the atmosphere was very pleasant and the work was done efficiently the work was done efficiently More
by COUNTSSHANE
Employees Worked With
August 12, 2023
Otto Cadillac excels in service to its customers. This time, as always, they took wonderful care of me and our vehicle. This time, as always, they took wonderful care of me and our vehicle. More
by MCARLSON4
August 11, 2023
Very friendly and always a pleasure to go there for service or any other issues service or any other issues More
by courtsherm05
August 11, 2023
Very professional and pleasant. They did all that was requested and more. Car was cleaned after they were done. They did all that was requested and more. Car was cleaned after they were done. More
by rogermarx
Employees Worked With
August 11, 2023
Fast, easy and good service. Good staff that were thorough and knowledgeable. Would recommend them Good staff that were thorough and knowledgeable. Would recommend them More
by Debra hurley
Employees Worked With
Other Employees :
Dawn Crossley
August 11, 2023
They did a great job on my XT 5. Very happy with the work that was completed Very happy with the work that was completed More
by jhharvwood
August 10, 2023
My 16 year old daughter brought my car in and they helped her through the process. They were very nice to her. her through the process. They were very nice to her. More
by Roxy
Employees Worked With
