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Otto Cadillac

Albany, NY

4.7
1,861 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,861 reviews

March 29, 2019

Great everything was professional and easy. My truck is great. The service was wonderful. I look forward to dealing with them now and in the future. More

by bellamg324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Always a positive experience It's always a pleasure having my vehicle serviced at Otto. Bill McLean always makes sure I am taken care of, which leaves me feeling that I am good More

by WLUNDGREN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Bisesti
March 23, 2019

outstanding attentive efficient professional and accommodating every step. clean. didnt have to wait long and my car was ready on time, clean. a first class business thank you otto More

by JAMDDIPRETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

Otto aught to be your service station. If you want Cadillac service for your non-Cadillac vehicle, you should give Otto a try. I bought my car here four years ago and all service has been h More

by acgilbert797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager Roger P., Allison Anaya
March 21, 2019

Great people beautiful vehicle My salesman was professional and very friendly. He assisted me in making the best decision for me. He called me several times to make sure everything More

by MATHISETHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 19, 2019

Excellent service I was impressed with the promptness and quality of service. Everyone I met was courteous and friendly. I would recommend this dealership very highly. More

by DHIBNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Quickly diagnosed issue Service team quickly diagnosed issue and scheduled follow up service when parts become available. The team did not waste my time which is much apprec More

by AURBAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Awesome!! Service as usual,top- notch!! Mr. Bill McLean was as friendly and helpful as ever.He answered my questions and addressed my concerns as well.Timely ap More

by nancyabc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Terrific Service Friendly , helpful and accommodating staff. Kept informed of what was going on. Answered questions. The place is spotless, beverages availahle , inte More

by vanmar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
March 13, 2019

Purchase of SRX Great experience, never knew buying a car could be enjoyable. No stress was involved at all. But the little paint dings on hood and tailgate are no More

by RBAZAAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Iwanos
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