Otto Cadillac

Bill McLean is the best employee of any car dealership I’ve ever dealt with. Always friendly, courteous and make getting my Escalade serviced a real pleasure I’ve ever dealt with. Always friendly, courteous and make getting my Escalade serviced a real pleasure More

Best Cadillac service Always great service and customer accommodation. Besides primo cars, they offer fairly priced services.Highly recommended. You can’t find a better dea Always great service and customer accommodation. Besides primo cars, they offer fairly priced services.Highly recommended. You can’t find a better dealership in NY State. More

From sales to service, I have always had a pleasant experience and have purchased 4 vehicles from Otto. They are focused on customer service and satisfaction which seems rare to come by these days. experience and have purchased 4 vehicles from Otto. They are focused on customer service and satisfaction which seems rare to come by these days. More

Great Experience!!! Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the d Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the drive to Albany!. More

Excellent experience I couldn't of had a better experience than what I had at Otto Cadillac. I felt I was treated respectfully and courteously because of who I dealt with I couldn't of had a better experience than what I had at Otto Cadillac. I felt I was treated respectfully and courteously because of who I dealt with. Bill McLean, Ian Meher, and Declan Cohen were all exceptional! I look forward to going to Otto again in the future. More

What can I say? Every time I enter your establishment I am greeted with nothing but friendly hellos and smiles. Always professional service starting with the receptionist to the service staff. Thank you am greeted with nothing but friendly hellos and smiles. Always professional service starting with the receptionist to the service staff. Thank you More

Bought used 2016 SRX Even though we didn't purchase a brand new car, we felt that we treated respectfully and courteously. The loan process was very easy and quick. Mr. Even though we didn't purchase a brand new car, we felt that we treated respectfully and courteously. The loan process was very easy and quick. Mr. Cohen answered all our questions and was very patient. More

Curious staff. Loaner vehicle was ready and the service timely. My vehicle was clean and ready for me at the end of the day. Thank you. timely. My vehicle was clean and ready for me at the end of the day. Thank you. More

First service but very good experience It was my first time to receive any service at a Cadillac dealer other than my initial purchase. It was for an oil change and time/price was good. B It was my first time to receive any service at a Cadillac dealer other than my initial purchase. It was for an oil change and time/price was good. Bill could have not have been more helpful. More

As always, speedy, kind and courteous. Always do a great job and let you know as soon as they are done! Thank you Bill McLean. job and let you know as soon as they are done! Thank you Bill McLean. More