Otto Cadillac

The entire Service Department is great. The Service Department is the reason I am a customer of Otto Cadillac. Bill and Allison are always a pleasure, they make sure I'm happy & satisfied with the ser Department is the reason I am a customer of Otto Cadillac. Bill and Allison are always a pleasure, they make sure I'm happy & satisfied with the services. The Service Department always checks on my concerns. More

After experiencing a blowout on my brand new XT 6, while driving on the NY Thruway (and then driving an hour with the donut) my nerves were completely shot. I arrived at OTTO service completely overwhelmed driving on the NY Thruway (and then driving an hour with the donut) my nerves were completely shot. I arrived at OTTO service completely overwhelmed and ready to walk away from the car. However, Bill McLean immediately put me at ease. Not only did he service the car in a complete and timely manner, but Bill also advocated on my behalf with my third party tire and wheel insurance. While I'm still dealing with the insurance, I have every confidence in the performance of my knew tire and the reassurance from Bill concerning the safety of the other three tires. Bill managed to turn a horrific experience into a triumphant one. More

Purchased a new 2021 XT5 without any trouble. Declan my sales representative handled everything expertly. Highly recommend Otto Cadillac.Looking forward to excellent service for the next three years. sales representative handled everything expertly. Highly recommend Otto Cadillac.Looking forward to excellent service for the next three years. More

The best car buying experience by far. Otto Cadillac is a wonderful dealership to do business with, totally hassle free and didn’t have to spend hours in the dealership haggling on prices. They followed a wonderful dealership to do business with, totally hassle free and didn’t have to spend hours in the dealership haggling on prices. They followed all the covid rules and made it a comfortable setting to be in. Anthony Russo was absolutely amazing. He’s very knowledgeable, professional and patient. I was not pressured into making a deal. He’s such an asset !!, I cannot thank him & Otto enough. I wouldn’t hesitate to purchase another vechicle here and most definitely will refer anyone I know who’s car shopping. Thank you all !!!! More

The .dealership and service was most accommodating and took me at my request. The service was great and timely. I had a great 'place to wait for the service to be done. Happy with my dealership took me at my request. The service was great and timely. I had a great 'place to wait for the service to be done. Happy with my dealership More

Steve was a pleasure to work with. From ordering the car to the delivery and turning in my lease he was professional and accommodating. Thank you to the delivery and turning in my lease he was professional and accommodating. Thank you More

I really appreciate your having the concierge service. Amelia was very professional! Nice not to have to wait on site! Bill and Alison are great to work with. Amelia was very professional! Nice not to have to wait on site! Bill and Alison are great to work with. More

Comfort service and easy to do business with. Very neat and clean dealership. Our salesman Steve was knowledge and very friendly! Would definitely do business with them again. and clean dealership. Our salesman Steve was knowledge and very friendly! Would definitely do business with them again. More

great jod very acomidating came in got right on it got us right back on the road my 4th caddy from them very happy to us right back on the road my 4th caddy from them very happy to More

Best service thanks to Bill McLean. Always exceptional service as expected. Have been a customer for many years thru 5 cars. Will continue as customer. service as expected. Have been a customer for many years thru 5 cars. Will continue as customer. More