Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
1,875 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
May 18, 2021
The most civilized buying experience I have ever been involved with. Sales rep (Anthony) and manager (Terry) were a pleasure to deal with. Both were accommodating and professional. Communication throu involved with. Sales rep (Anthony) and manager (Terry) were a pleasure to deal with. Both were accommodating and professional. Communication throughout the process was outstanding with very responsive return calls, emails and text messages. This is the way buying a car should be. Great job Otto Cadillac. More
by dmdacy
Verified CustomerEmployees Worked With
Anthony Russo, Terry Campany
May 11, 2021
Mike Cacesse was very professional and knowledgeable. He wasn’t pushy at all and wanted me to feel comfortable with my purchase. He had patience with all my repeated questions and answered thoroughly wasn’t pushy at all and wanted me to feel comfortable with my purchase. He had patience with all my repeated questions and answered thoroughly More
by lucasjoanpete
May 06, 2021
Loved the team at Otto, from start to finish they went above and beyond! Best car buying process I have ever been through. I will be back. above and beyond! Best car buying process I have ever been through. I will be back. More
by taraalicia87
May 05, 2021
Whenever I am in for service, everyone is top notch. Service is completed in a timely manner. The prices for service are always very good. Service is completed in a timely manner. The prices for service are always very good. More
by SUITS.DAVE
May 05, 2021
Great people great dealership they try there best to work out any problems you have with your vehicle new or used just make sure when you buy a used vehicle you look it over when you purchase it and look it out any problems you have with your vehicle new or used just make sure when you buy a used vehicle you look it over when you purchase it and look it over again before you leave the lot More
by taylorkevintroy
Employees Worked With
Other Employees :
Allison Anaya, Anthony Russo, Terry Campany
May 05, 2021
I have never had a bad experience at Otto Cadillac. The service staff is the best and go out of their way to take care of you. service staff is the best and go out of their way to take care of you. More
by JANETGUNDRUM21
May 04, 2021
You guys are the best!!! A a a a a a a a a A a a a a a a a a a a a a a a a More
by wrz@instrumentratings.com
May 03, 2021
Great communication All I asked was taken care of would Great communication All I asked was taken care of would recommend for both sales and service everyone cares about your problem don’t stop doing what Great communication All I asked was taken care of would recommend for both sales and service everyone cares about your problem don’t stop doing what you do thanks again More
by VMASSAROTTI
April 30, 2021
Excellent service. Staff is always very friendly and professional. Otto Cadillac is the best dealer for service. I am very happy I purchased my Cadillac XT6 from them. professional. Otto Cadillac is the best dealer for service. I am very happy I purchased my Cadillac XT6 from them. More
by prattmt
April 30, 2021
Otto is a great dealer, they make us feel cared for! Its obvious you care about doing a great job for your customers. keep it up! obvious you care about doing a great job for your customers. keep it up! More
by phyllisvanamburgh
