Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Otto fit our SUV into it's service schedule when we had a breakdown while traveling. They were willing to find the time to complete a major break line replacement and got us back on the road in 2 days when breakdown while traveling. They were willing to find the time to complete a major break line replacement and got us back on the road in 2 days when other dealerships wouldn't even schedule to see the vehicle for over a week. Staff was helpful and courteous. Would definitely recommend them to anyone. More
Friendly service. Thank you for explaining the problem to me! I will be bringing my car back there for my next service in a few months to me! I will be bringing my car back there for my next service in a few months More
Otto has excellent service and friendly staff. They are simply the best in the area.You must give them a try.You will not be sorry. simply the best in the area.You must give them a try.You will not be sorry. More
Excellent service! The positive reviews don’t lie about OTTO Cadillac! I Didn’t feel rushed and the whole process couldn’t have gone any smoother! Thanks OTTO! OTTO Cadillac! I Didn’t feel rushed and the whole process couldn’t have gone any smoother! Thanks OTTO! More
Courteous and responsive. Took a while to get parts but guess to be expected during pandemic. They offer a loaner so i wasnt stranded while my car was in shop. Thank you. I transport my mom to her docto guess to be expected during pandemic. They offer a loaner so i wasnt stranded while my car was in shop. Thank you. I transport my mom to her doctor visits and she had problems getting into my suv cuz of height from ground. Dealer did work as promised and car was delivered back to me as agreed. Again thank you. No one but this dealer will work on my car More
Bill and team are always very professional and when tile estimates are provided for work that is completed - the times are always accurate . I would definitely recommend Otto to anyone . estimates are provided for work that is completed - the times are always accurate . I would definitely recommend Otto to anyone . More
Car was ready when they told us it would be. Had 3 employees helping us showing us car and filling paperwork out , was the quickest new car transaction. i ever had. All the people were above the bar employees helping us showing us car and filling paperwork out , was the quickest new car transaction. i ever had. All the people were above the bar courteous and helpful More
Anthony made the entire process very easy by offering us a test drive at our house after work on a Thursday afternoon and we closed the deal the next day. Excellent customer service. a test drive at our house after work on a Thursday afternoon and we closed the deal the next day. Excellent customer service. More
From the minute I drive in, until I drive out is a pleasure. Staff is wonderful. I had no appointment. I was in and out …..after enjoying a coffee. pleasure. Staff is wonderful. I had no appointment. I was in and out …..after enjoying a coffee. More
Steve Chris the whole group at Otto Cadillac at 1769 central ave are the best I will never go to another car dealer again t you are informed about payment being covered central ave are the best I will never go to another car dealer again t you are informed about payment being covered More