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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
September 26, 2021
The promised service is done on time and correctly. The service team is highly skilled and professional. service team is highly skilled and professional. More
by saratogacook
Verified Customer
September 24, 2021
Best service they really make you feel like family courteous tell you not to hesitate to call if you need anything courteous tell you not to hesitate to call if you need anything More
by john_gorzynski62
Employees Worked With
September 24, 2021
Short wait. Bill and Allison were helpful and friendly. Covid awareness, felt safe. Both were professional. Covid awareness, felt safe. Both were professional. More
by joymu98
September 23, 2021
Everybody at Otto catalog has been very professional and has done exactly what I needed to be done to my car has done exactly what I needed to be done to my car More
by Jeff1
Employees Worked With
September 23, 2021
Always exceptional service when working with Bill! It’s always a pleasant experience at Otto. always a pleasant experience at Otto. More
by klynch31
Employees Worked With
September 20, 2021
Friendly and efficient sales and service teams. Always a pleasant experience from start to finish. pleasant experience from start to finish. More
by MELISSAHOLLY78
September 17, 2021
Otto continues to offer excellent customer service! I was able to get an appointment that was convenient for me. Thanks for your superior work!! able to get an appointment that was convenient for me. Thanks for your superior work!! More
by PATTIB21
September 15, 2021
Everyone from the sales to the technology tech were friendly, professional and honest. Couldn't ask for a better experience. friendly, professional and honest. Couldn't ask for a better experience. More
by jarcham1@nycap.rr.com
September 15, 2021
Easy to work with, they found the car I wanted. Price point I was looking for. point I was looking for. More
by frtz08
September 15, 2021
Otto consistently provides excellent service!! They are a great dealer!! I highly recommend them to both new and used owners. great dealer!! I highly recommend them to both new and used owners. More
by tknowles71
