Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,874 reviews
December 06, 2021
Otto is very customer-friendly. The service Manager Bill always makes things right. I highly recommend them. always makes things right. I highly recommend them. More
by christine.bell12
Verified Customer
December 06, 2021
Service person was prompt, informative and courteous. wait i’m room comfortable and clean. Than you! wait i’m room comfortable and clean. Than you! More
by ROSARIOCALDERON
Employees Worked With
December 06, 2021
Excellent experience, no pressure and very quick and just easy. Mike is always wonderful and delivers on what he says. easy. Mike is always wonderful and delivers on what he says. More
by AB1970
December 03, 2021
The service manager (?) is the best. Thank you so much. Cadillac chat reps can learn something from him 😊 Cadillac chat reps can learn something from him 😊 More
by christine2017
Employees Worked With
December 02, 2021
One the best dealerships I have ever been to. The people are courteous, knowledgeable about all aspects of your vehicle. Whether your in for service or looking to buy, this the place you want to be for t are courteous, knowledgeable about all aspects of your vehicle. Whether your in for service or looking to buy, this the place you want to be for the best of everything. More
by garyschleich
Employees Worked With
December 01, 2021
My rental was ready when I got to dealership and they were very professional! They washed my car which I appreciated! I would highly recommend this dealership! were very professional! They washed my car which I appreciated! I would highly recommend this dealership! More
by mariadicocco1963
December 01, 2021
Always get excellent and prompt service when using them. Dealership does great work and have bought multiple cars from them! Dealership does great work and have bought multiple cars from them! More
by kmfdm_boots
Employees Worked With
December 01, 2021
Very courtesy, pleasant did not have to wait to long. Came out to waiting area to give me status. Came out to waiting area to give me status. More
by Mp072258
Employees Worked With
November 29, 2021
Upon my arrival everyone greet you with kindness and respectfulness..it was a pleasure working with everyone respectfulness..it was a pleasure working with everyone More
by saramdm116
November 25, 2021
The Personnel was extremely professional & courteous. I was very comfortable in their knowledge in any questions I had. I will definitely continue any service I might need. was very comfortable in their knowledge in any questions I had. I will definitely continue any service I might need. More
by t.consula@yahoocom
Employees Worked With
