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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
January 22, 2022
Appointments are easy to schedule. Staff is both friendly and helpful. They do a thorough job and also clean the car when they are done. They even took care of some things I didn't even know need friendly and helpful. They do a thorough job and also clean the car when they are done. They even took care of some things I didn't even know needed doing. Great dealership and service. More
by Oldpopsie
Verified Customer
January 19, 2022
Great customer service, very knowledgeable and always knows exactly what I need and resolves the issues. knows exactly what I need and resolves the issues. More
by wendell_giles
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
January 17, 2022
Service was great, on time, and efficiently handled. Car was cleaned and vacuumed. Paperwork was fast and precise. was cleaned and vacuumed. Paperwork was fast and precise. More
by pjdys
January 16, 2022
Service on time issue fixed 1st time the right way. Follow up to service each time. Follow up to service each time. More
by jtuffey
January 15, 2022
This was the third time that I have brought my car for service at Otto. Each time I was pleased . Everyone is friendly, polite , knowledgeable and professional . Thank you service at Otto. Each time I was pleased . Everyone is friendly, polite , knowledgeable and professional . Thank you More
by Saguinan
Employees Worked With
Service
January 14, 2022
Excellent service Bill is a great service advisor. Vehicle was repaired on time and as quoted Vehicle was repaired on time and as quoted More
by colarossi_j
Employees Worked With
Other Employees :
Melissa D'Errico, Sarah Pritchard
January 13, 2022
Excellent service, I am always pleased. I would definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. definitely recommend Otto Cadillac. I have never felt like they tried to sell me something I didn’t need. More
by Kjmilkins
Employees Worked With
Bill McLean
January 13, 2022
Had a problem with my left rear directional. Talk to Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We Billy in service. He got me in quickly and resolved my problem. He also pointed out that I would be due for an oil change shortly. It was at 13%. We took care of that also. I have always had great service at Otto. Billy does a great job. More
by mjegolfman
Employees Worked With
January 12, 2022
Bill and his team are the best…you are lucky to have him…service drives sales him…service drives sales More
by BRAGUCCI33
Employees Worked With
January 10, 2022
Excellent service ,very professional and courteous staff, they performed the work requester in a timely manner . they performed the work requester in a timely manner . More
by adatim
