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Otto Cadillac
Albany, NY
2,133 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,133 reviews
December 02, 2022
New Cadillac owner so I don’t have any real history with t the service dept yet t the service dept yet More
by kaarnio
Verified Customer
November 30, 2022
Wonderful experience. Mike Caccese is an exceptional salesman. Completely satisfied so far. Would definitely recommend. Mike Caccese is an exceptional salesman. Completely satisfied so far. Would definitely recommend. More
by judypapaleo
Employees Worked With
November 28, 2022
Excellent service. Work done to my satisfaction. Very happy customer. I will keep coming back to Otto Cadillac for my future purchases. Work done to my satisfaction. Very happy customer. I will keep coming back to Otto Cadillac for my future purchases. More
by jmathias629
November 26, 2022
The service advisors are personable, the waiting area is very nice, stocked with beverages. The check-in process is great as well. very nice, stocked with beverages. The check-in process is great as well. More
by tara12203
November 22, 2022
Service was Efficient, friendly and quick. Service rep found a loaner for me when none available. Got auto fixed that day Service rep found a loaner for me when none available. Got auto fixed that day More
by dennis
November 21, 2022
Great first time visit. Service was punctual, efficient and professional. Will return when need arises. Service was punctual, efficient and professional. Will return when need arises. More
by geocamp3
Employees Worked With
November 18, 2022
I have been a customer of Otto for at least 18 years, probably longer. The service is always friendly and professional. Bill McClean is the best! probably longer. The service is always friendly and professional. Bill McClean is the best! More
by chyde001
November 18, 2022
Friendly and well informed staff. Work was done on time, and as promised. Good job. Work was done on time, and as promised. Good job. More
by VSOTOLA
Employees Worked With
November 17, 2022
The customer service, attention to detail and competitive pricing is what keeps me coming back. I don't want to buy or service a car anywhere else as a result. pricing is what keeps me coming back. I don't want to buy or service a car anywhere else as a result. More
by jillleto
Employees Worked With
