Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Otto Cadillac
Albany, NY
2,133 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,133 reviews
December 27, 2022
Very accommodating and courteous staff. Also very knowledgeable when answering all my concerns. Great service! Also very knowledgeable when answering all my concerns. Great service! More
by tinaannese
Verified Customer
December 27, 2022
Service attendant was very helpful and knowledgeable. Answered all my questions and promised my car back by a certain time and kept the promise Answered all my questions and promised my car back by a certain time and kept the promise More
by srehfuss
December 27, 2022
I have been servicing my Cadillacs at Otto for over 15 years. Every visit exceeded expectations! years. Every visit exceeded expectations! More
by jameslbenedict
Employees Worked With
December 25, 2022
Very Helpful through the process of me purchasing my first vehicle, thanks for all the help! first vehicle, thanks for all the help! More
by Jlaboski125
December 25, 2022
Super Accommodating very Personal and nice people very helpful Also very fast at their job helpful Also very fast at their job More
by gabrielgoodwin
Employees Worked With
December 24, 2022
They were very courteous and prompt. The loaner was very nice and the work they did on my car was great. I had a great experience The loaner was very nice and the work they did on my car was great. I had a great experience More
by jwanmarteese
Employees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
December 22, 2022
The appointment was punctual. I was kept informed of progress and recommendations for additional required services. I was kept informed of progress and recommendations for additional required services. More
by joe.sciarrino
Employees Worked With
December 21, 2022
Very knowledgeable, friendly and professional. So glad I'm part of the Otto community with my 2023 XT5. Loving my XT5!! So glad I'm part of the Otto community with my 2023 XT5. Loving my XT5!! More
by CLASSYLADY12074
Employees Worked With
December 20, 2022
The staff always provides excellent service. They explain in detail the necessity repairs or routine maintenance required. They explain in detail the necessity repairs or routine maintenance required. More
by JAMA724
Employees Worked With
December 19, 2022
I like that I like the place friendly people very friendly the best I ever been to car dealership I will go to I will recognize anybody to go there to get a Cadillac there's no words how nice they ar friendly the best I ever been to car dealership I will go to I will recognize anybody to go there to get a Cadillac there's no words how nice they are there More
by tcanty343
Employees Worked With
All the employees was nice friendly
