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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,873 reviews
April 05, 2022
We highly recommend Bill McLean, Melissa, Sarah, Alison, and the rest of the staff because we always receive the best service at OTTO. and the rest of the staff because we always receive the best service at OTTO. More
by avideh2008
Verified CustomerEmployees Worked With
Other Employees :
Alison, Sarah,, Melissa D'Errico
April 04, 2022
It was the first maintenance on my 2021 XT5. Very pleased with the professionalism of the staff. I’ll be back for all scheduled maintenance. Very pleased with the professionalism of the staff. I’ll be back for all scheduled maintenance. More
by dlabunsk
April 01, 2022
They are Always professional and courteous. From sales to service . They are the Best dealership around. From sales to service . They are the Best dealership around. More
by MIKEW316
April 01, 2022
The personnel are efficient and kind to all people. They do their best to to inspect and maintain your auto. I would go no where else and trust them with my auto any my safety. They do their best to to inspect and maintain your auto. I would go no where else and trust them with my auto any my safety. More
by cv91745
Employees Worked With
April 01, 2022
Excellent service and above average employees. I feel like everyone went out of their way to make my appointment goes smooth as possible. It’s service like that Makes it worthwhile driving two hou I feel like everyone went out of their way to make my appointment goes smooth as possible. It’s service like that Makes it worthwhile driving two hours for this appointment. More
by mjcelotti
April 01, 2022
Fantastic service. Vehicle was done in a timely manor. Staff was cordial and very knowledgeable Vehicle was done in a timely manor. Staff was cordial and very knowledgeable More
by jwright30
March 31, 2022
So far so good. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. Have used for repair once and for routine service once. So far there have been no attempts to take advantage of me. I will continue to use Otto. More
by dogfather25
March 29, 2022
The dealer shipped took my car on time and treated me with respect. Everyone was nice. with respect. Everyone was nice. More
by Polsinellianthony@yahoo. Com
Employees Worked With
March 29, 2022
The service is always great at Otto. They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their grea They always finish my service on time and correctly. I will be purchasing a new car soon and it will most likely be from Otto because of their great service department. More
by mjegolfman2
Employees Worked With
March 29, 2022
Top notch service! Service manager went out of his way to accommodate transportation for us. Service manager went out of his way to accommodate transportation for us. More
by bches
Employees Worked With
