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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,873 reviews
May 20, 2022
Great Costemer service, explained what was done and why on time and friendly greatly appreciated our visit on time and friendly greatly appreciated our visit More
by stephenjcornell
Verified Customer
May 19, 2022
Great customer service. Took me even before my appointment time.staff was friendly. And the wifi and and accommodation were great Took me even before my appointment time.staff was friendly. And the wifi and and accommodation were great More
by cjroyalblue
Employees Worked With
May 18, 2022
They made the process efficient and painless. I am from out of state and was buying a used car. They gave me The same attention and help that you would expect in buying a brand new car. I I am from out of state and was buying a used car. They gave me The same attention and help that you would expect in buying a brand new car. I wish they were closer to me as they would be exclusively the only place I would go for maintenance and repairs on my Cadillac. More
by anthonyrmulford
May 13, 2022
The Detailing that was done on my GMC Terrian was excellent. Rogers group of workers were great. excellent. Rogers group of workers were great. More
by Nikki
Employees Worked With
May 10, 2022
Everyone up at Otto Cadillac is amazing! Bill and his service team truly provide outstanding customer service and provide prompt attention to the cars and clients who come in. Always super f Bill and his service team truly provide outstanding customer service and provide prompt attention to the cars and clients who come in. Always super friendly and very courteous, I highly recommend the team at Otto Cadillac for all your service and car purchasing needs! More
by Ange1
May 10, 2022
I was told the car had no coolant issues and the car over heated the next day after I spoke to the manager over in the service department and they charged me 162$ for no good diagnosis. heated the next day after I spoke to the manager over in the service department and they charged me 162$ for no good diagnosis. More
by Healingfromheaven98
Employees Worked With
May 05, 2022
Professional and customer friendly. Put the needs of the customer first and will go the extra mile to satisfy the customer Put the needs of the customer first and will go the extra mile to satisfy the customer More
by artjordan49
May 04, 2022
The service staff was quick and professional. They pointed out an issue with the undercarriage to give me a heads up. Had no problem getting in and out quickly They pointed out an issue with the undercarriage to give me a heads up. Had no problem getting in and out quickly More
by Susan
Employees Worked With
Andrew Askew
