Orr Nissan of Searcy

I was visiting from out of town and my air conditioner went out and it was 105 degrees. They put in a compressor and charged me 1100 dollars. My car was vibrating after the install. I had already started went out and it was 105 degrees. They put in a compressor and charged me 1100 dollars. My car was vibrating after the install. I had already started home on a Sunday when this happened. I had to have surgery and couldn’t return until I was released to drive but I did call and let them know. I brought it back and they said it was the compressor again which was under warranty but I would have to pay labor again for them to replace it which was 440 dollars. I could maybe understand if my car and been running great and this happened months later but it was like that right when I got it back from them. I guess if another compressor was bad that they put in I would have to pay 440 dollars again until they put a good one in my car eventually. I have bought numerous cars over the years and never have I ever had to pay if I picked it my car and something was wrong initially. I have worked retail for 40 years and I never would have treated a customer that way when I was responsible for what was wrong. If you need good customer service you need to see Everett in the Benton area. Good people who care about customer satisfaction. If I knew now what would happen, I would have driven my car home in the heat and used a reliable dealership who cares about the customer. Don’t go near Orr Nissan in Searcy. More

The service tech was demeaning and treated me as a woman with attitude, or maybe it had to do with the fact I’m Hispanic. He did not listen to what I was saying. He seemed so confused by the fact that I bou with attitude, or maybe it had to do with the fact I’m Hispanic. He did not listen to what I was saying. He seemed so confused by the fact that I bought the car out of state. He implied that I had not changed the oil for 14,000 miles because it was not done in a dealership. I have an oil sticker on my car from the last one less than two months ago. The whole experience was awful. He just kept saying giving me prices for services. I would not do business here ever!!! More

They sold me a Kia they knew had issues and wouldn’t help me work with it told me it had to go to a Kia dealership and I’m left without a car now because of them and i have 2 small kids im a single mother me work with it told me it had to go to a Kia dealership and I’m left without a car now because of them and i have 2 small kids im a single mother More

Been with Nissian for 18 yrs.How can they justify charging 320 dollars for a 45 mins job?wont go there anymore at Orr Nissian. charging 320 dollars for a 45 mins job?wont go there anymore at Orr Nissian. More

Never will get my business again. Very rude and unprofessional. Waited over 2 and a half hours for an oil change and tire rotation along with checking to see what was wrong with our radio. unprofessional. Waited over 2 and a half hours for an oil change and tire rotation along with checking to see what was wrong with our radio. More

Worst car dealer in all of Arkansas...do NOT buy from them. I bought a Nissan rogue here, it took forever to get the financing. They went with the worst possible finance company, ripped me off on the vehicle I I bought a Nissan rogue here, it took forever to get the financing. They went with the worst possible finance company, ripped me off on the vehicle I traded, and then stuck me with a 5-year old, overpriced piece of junk that I will never get paid off. Payments are $500.00 a month with 23.9% a.p.r interest. I am suffocating terribly with this loan, with no remedy or relief anywhere in sight... More

After the sale, they don't care, don't keep their word. Suppose to got two free oil changes, they could not find it, called for a few weeks to get oil changed, kept one on hold, or said they call right back Suppose to got two free oil changes, they could not find it, called for a few weeks to get oil changed, kept one on hold, or said they call right back, but didn't. More

Excellent experience purchasing new vehicle Salesman went way above normal before and after purchase. Our price agreement was within the national average on trade in and new vehicle price. I r Salesman went way above normal before and after purchase. Our price agreement was within the national average on trade in and new vehicle price. I recommend this dealership to anyone. 5- star!!!! More

Purchased 2013 Nissan Altima from Scott Dunn. He made me a good deal on a trade in. I recently went to Destin FL. I filled up before I left and didn't fill up again until I got to Destin FL. 600 MILES and o a good deal on a trade in. I recently went to Destin FL. I filled up before I left and didn't fill up again until I got to Destin FL. 600 MILES and once I had filled up in Destin, I didn't fill up again until I got back home. 600 MILES!! My wife and I love the car. Best trade I ever made. Service has been great at Orr Nissan. Jerry Faulkner, Jr. More

The service was exceLlent. They helped me with financing and got the payments that I could afford. Rusty was very helpful in helping me find the right truck for me. and got the payments that I could afford. Rusty was very helpful in helping me find the right truck for me. More