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Orr Nissan of Fort Smith
Fort Smith, AR
737 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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737 Reviews of Orr Nissan of Fort Smith
March 21, 2017
Marcus T I gave the rating because Marcus T, went above and beyond to help me find exactly what I was looking for, he was also professional and polite.. I gave the rating because Marcus T, went above and beyond to help me find exactly what I was looking for, he was also professional and polite.. More
by Clee1228
Employees Worked With
Marcus Thompson
March 21, 2017
Returning customer I don't want a sales man to puff me up and make me feel like a celebrity to sell me a vehicle. Bob was down to earth and honest which I appreciate. I I don't want a sales man to puff me up and make me feel like a celebrity to sell me a vehicle. Bob was down to earth and honest which I appreciate. I am pleased with Nissan products as well as my experience with both Smith and Orr Nissan More
by Gadgetbiker
Employees Worked With
Bob Renfro
March 21, 2017
Got the car we needed! We needed more leg room in a car for our family of three adults. Since we had bought our last 5 cars from Smith ,now Orr Nissan, we felt comfortable We needed more leg room in a car for our family of three adults. Since we had bought our last 5 cars from Smith ,now Orr Nissan, we felt comfortable coming back here. We found the car we wanted and Michael Temple worked with us from start to finish to make the deal a pleasant experience. The rest of the staff was very helpful too. More
by Chris Jones
Employees Worked With
Zackary Valentine, Michael Temple, Carla Pence
March 21, 2017
Great experience By far, the best experience with a dealership I've ever had! Kelly was great!! I will definitely be coming back and am proud to be part of the ORR fam By far, the best experience with a dealership I've ever had! Kelly was great!! I will definitely be coming back and am proud to be part of the ORR family!! More
by Bleave01
Employees Worked With
Kelly Hutchins
March 21, 2017
Great salesman at an average dealership Josh has done his very best to take care of me even though the dealership has dropped the ball several times. The rating doesn't reflect his service t Josh has done his very best to take care of me even though the dealership has dropped the ball several times. The rating doesn't reflect his service to me as much as it does the dealership itself. The dealership has made right on every mistake made but I feel like most of the mistakes were due to poor/lack of communication which are things that shouldn't happen. More
by JoeGuy
Employees Worked With
Troy Horn, Blake Buyers, , Josh Cofey
March 21, 2017
Great sales I had a great experience purchasing my new Pathfinder from Kelly. Kelly showed me several different vehicles until I found what I was looking for an I had a great experience purchasing my new Pathfinder from Kelly. Kelly showed me several different vehicles until I found what I was looking for and then worked hard to get me the best price on my vehicle and my trade in. They went above and beyond to make me and my family feel comfortable and not rushed to make a decision. I will go back again and will recommend them to others. More
by BLESSEDMOM
Employees Worked With
Kelly Hutchins
March 21, 2017
Great Our Salesperson was Phillip Neblick and he was awesome. He found the perfect car for my family and my car has everything I asked for and more. He re Our Salesperson was Phillip Neblick and he was awesome. He found the perfect car for my family and my car has everything I asked for and more. He really was great! More
by Luper123
Employees Worked With
Phillip Neblick
March 21, 2017
The nest customer service...Ever! From the beginning getting to the dealership is easy to get to. I like the building and the signs to get to the service department. Parking lot and su From the beginning getting to the dealership is easy to get to. I like the building and the signs to get to the service department. Parking lot and surroundings are clean. The staff well prepared for any questions or issue. Staff know show to treat the customer(15/10!). I hate to smoke, but I hate the most is not having a place to put my cigarrette butt. It might be a good thing to have just for those customers that cannot wait to smoke until They get home :(. I loved that the found my car to have a recall...which I knew but I thought was not a big issue. I decided to let them get It fix at the moment. They are well prepared and very attentative to everyone. I was surprised that They had phone Chargers in the waiting area! I Know if that those not say I care about you, I don't know What then More
by LunaAlcala
Employees Worked With
Chad Steele
March 21, 2017
No pressure Great staff, good selection , prices marked don't have to ask. Our salesman treated us like old friends. Easy to carry on a conversation with. Bought Great staff, good selection , prices marked don't have to ask. Our salesman treated us like old friends. Easy to carry on a conversation with. Bought our first vechical from him and was well satisfied. One month later went back a purchased our second vehicle from him. Phillip will get all my recommendations from now on. More
by T L Phillips
Employees Worked With
Phillip Neblick
March 21, 2017
Great !!!!!!!!!!!!!!!!!!!!! A great overall experience went above and beyond!!!!!!!!!! Mikol was excellent answered all our questions about our new car!!!!!!! Found what we were A great overall experience went above and beyond!!!!!!!!!! Mikol was excellent answered all our questions about our new car!!!!!!! Found what we were looking for!!!! More
by Randy Beneux
Employees Worked With
Mike Phang
