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Orr Nissan of Fort Smith

Fort Smith, AR

4.6
737 Reviews

6520 Autopark Dr

Fort Smith, AR

72908

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737 Reviews of Orr Nissan of Fort Smith

April 17, 2017

Great experience Super friendly staff along with fast easy service. Definitely would recommend this place for services and sales. Wait time is never too long when I co More

by Sarah85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 24, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for the review! We want your visits to be prompt because we understand your time is valuable. If there is anything we can do to improve our service, let us know. Thank-you for being a part of the ORR Family!

April 17, 2017

Went in for future ideas for son, left with SUV for me!! Our son will be 16 next summer, and we stopped in to get ideas for his future vehicle. Marcus Thompson was very informative and helpful, especially w More

by Unexpectedbuyer2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Thompson
Apr 24, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for taking a moment to share your story! We want to always ensure you feel no pressure, ever, when making a purchasing decision and we are glad to read that you are very satisfied with your Armada! We hear that alot from Nissan customers! Thank-you for being a part of the ORR Family and we look forward to assisting your son with his future vehicle!

April 16, 2017

GREAT I had to leave my car and run some errands, a service person called when it was ready and I came to get it. I didn't have to wait several hours at th More

by piglet55595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their name
Apr 24, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We are committed to the highest quality of customer service and if there is anything we can do to improve on this, please contact us. Thank-you for being a part of the ORR Family!

April 16, 2017

Excellent service They knew I was on a tight schedule and worked hard to finish the service in time and did a great job. Will be handling all my services from now on. More

by thwack26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clark
Apr 24, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We want to ensure your visits here are prompt because we value your time. If there is anything we can do to better serve you, please let us know. Thank-you for being a part of the ORR Family!

April 14, 2017

Hassle Free Experience When going in to look for a new truck, I figured it would be a nightmare to get them to work within my price range, but I was pleasantly surprised. I More

by JamesC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Temple
Apr 15, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this story! Anytime you have a list of must-have items, we will do our best to work out those details for you. We will always answer any questions along the way and glad we were able to find a vehicle to meet your needs as well as your budget! We look forward to serving you and welcome to the ORR Family!

April 14, 2017

Excellent Service Experience This was the first time taking in my Titan for service (Oil Change/Inspection), since purchasing it in January 2017. I was blown away by the awesome e More

by Brainiac42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 14, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this story! We are committed to the highest quality of customer service and we are glad to see that the service team was ready to deliver. We look forward to serving you again and welcome to the ORR Family!

April 14, 2017

Service on Car Well trained employees, know what they are doing so you get everything fixed. A little too long wait time, but its ok, I know the cars are lined up to More

by baythooven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big Mike, Rick
Apr 15, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! Our service team is committed to the highest quality of customer service and if there is anything we can do to enhance your dealership experience, contact us at 479-648-1900 and request Carla Pence. We appreciate you being part of the ORR Family!

April 13, 2017

great experience.....made me welcome and appreciated brought my Armada in for scheduled service.....was given a loaner car, was smiled at and or talked to by every employee. It was a pleasurable experie More

by Autumn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the girl who did the paperwork for the loaner car and the service department when I dropped off and picked up my vehicle, Josh Cofey, Kendall Newton
Apr 15, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We are committed to the highest quality of customer service and do our best to not only meet, but exceed your expectations. Thank-you for being a part of the ORR Family!

April 13, 2017

Professional but friendly The service dept got me in promptly & provided me with a ride to work (Thank you Mr Pitchford). My car was completed quickly & they even went the ext More

by SusanB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Huerta
Apr 14, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We want to exceed your expectations and are committed to the highest quality of customer service. We look forward to serving you and thank-you for being a part of the ORR Family!

April 12, 2017

super fast! they got my car in and out in a reasonable amount of time, and the repair went smoothly. super easy to work with! i'll be going back, when i need to. More

by daniel1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Clarke
Apr 14, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for the review. Glad we were able to get your vehicle situated timely. Thank-you for being a part of the ORR Family!

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