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Orr Nissan of Fort Smith

Fort Smith, AR

4.6
737 Reviews

6520 Autopark Dr

Fort Smith, AR

72908

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737 Reviews of Orr Nissan of Fort Smith

May 05, 2017

Excellent Experience With Mikol Phang. Answered all my questions An walked me through everything. Never peer pressured or anything just had a better experienc More

by Amyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Cofey, Mike Phang
May 08, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this story! We appreciate the opportunity to serve you. Most importantly, welcome to the ORR Family!

May 04, 2017

Prompt Courteous Service I was greeted promptly upon arrival. I had no appointment, however, the service was completed within half an hour. The waiting area was clean and co More

by R.A. Cardwell and Myra L. Cardwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan, Express Techs
May 08, 2017 -

Orr Nissan of Fort Smith responded

Thank you for sharing this! We are committed to the highest quality of customer service and if there is anything we can do improve on it, please let us know. Thank-you for being a part of the ORR Family!

May 04, 2017

Wifes Maxima All was positive. I brought my wifes car in for its first oil change and all I did was drive up to the service door and Ricky took care of everything. More

by wifes Maxima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
May 08, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for the review! We greatly appreciate it and look forward to serving you. Thank-you for being a part of the ORR Family!

May 03, 2017

Orr Nissan We have always had top-notch service from Orr Nissan and we would, and do, recommend this dealership to others. Orr has always been dependable . More

by jghoward@bn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky, Kendall Newton
May 03, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for the review! We love referrals and appreciate the opportunity to serve your family and friends. We are committed to the highest quality of customer service. Thank-you for being a part of the ORR Family!

May 01, 2017

Quick and easy experience Very easy dealership to work with, Marcus was very helpful. They even stayed late to make the deal happen. Would recommend others to visit Orr Nissa More

by krrogers04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee Brees, Marcus Thompson
May 02, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this story! We are committed to the highest quality of customer service. We look forward to serving you and welcome to the ORR Family!

April 29, 2017

Amazing customer service Everything was done in a timely, professional and friendly manner. Everything was explained to me. I was able to watch from the waiting area seeing my More

by Doug Koenig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
May 01, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for the review! We will always answer any of your questions or concerns during your visit. We look forward to serving you and thank-you for being a part of the ORR Family!

April 29, 2017

Great Service Great People and hassle free dealership. Bob Renfro was great to work with and today was my first oil change and the service department was good as t More

by DanielRobbins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Renfro, Kendall Newton, Tom Attee
May 01, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We strive for excellence in all of our dealings from the showroom floor to our parts and service department. If there are any suggestions you believe could help us to provide the highest quality of customer service, please let us know. Thank-you for being a part of the ORR Family and we look forward to serving you!

April 27, 2017

Service Excellent service as usual! I have been using them for service many years now and have always been please with the service and how I'm treated. More

by weeks.mike56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 28, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We strive for the highest quality of customer service and want to ensure your vehicle is performing as it should. We look forward to serving you again and thank-you for being a part of the ORR Family!

April 25, 2017

Never a problem Each time I have been in to get my vehicle serviced, there is never a issue or long waits, the guys are very polite, professional and speedy! More

by alesha86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John 7279
Apr 26, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this! We understand that your time is valuable and that we want to keep your visits here prompt. We look forward to serving you and thank-you for being a part of the ORR Family!

April 25, 2017

Prompt Excellent Service. Have used for over 5 years now. Honest and dependable. Love that they keep up with maintenance on computer/in person. Makes keeping my car running smo More

by Sandy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan
Apr 26, 2017 -

Orr Nissan of Fort Smith responded

Thank-you for sharing this story! We want to not only meet, but exceed your expectations while in our dealership. If there is anything we can do to improve upon this, please reach out to us. We look forward to serving you and thank-you for being a part of the ORR Family!

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