Orr Nissan of Fort Smith

ABSOLUTELY AMAZING!!! first of all! I went there to look! like other dealerships, I wasn't being rushed or pressured to buy anything! Jim Webb was my salesman and he was ve first of all! I went there to look! like other dealerships, I wasn't being rushed or pressured to buy anything! Jim Webb was my salesman and he was very patient and understanding. during the purchase of my new car, he made sure I was comfortable and always hung around and they did everything they could to get me what I needed. for instance, my monthly car payment, the amount I got for my trade in was GREAT and I was so picky about every detail of the car, he never lost his cool. THEY DID WHAT MADE ME HAPPY and I couldn't be happier. I'm in love with my new car and In all honesty. I won't go anywhere else from now on. no time soon, of course, but in the future. also, they take some fun pictures! there's so much more I love about this place... FREE CAR WASH FOR LIFE, TOO?! WHAT? I 101 percent recommend ORR to everyone! More

Great Place to Be! The employees were exceptionally knowledgeable and demonstrated a true desire to help with the difficulty of buying a new car. I am definitely a sati The employees were exceptionally knowledgeable and demonstrated a true desire to help with the difficulty of buying a new car. I am definitely a satisfied customer. More

routine oil change I have always had great service here. I am able to pull right in and the service starts immediately. While my car is getting attended to, I am able I have always had great service here. I am able to pull right in and the service starts immediately. While my car is getting attended to, I am able to enjoy a relaxing break with free coffee, donuts, water, and WiFi!! Every employee is kind and knowledgeable!! I never mind having to go in and have routine oil changes, because I know my Rogue is handled with great care, and checked out inside and out!! More

Friendly salesman Jim Webb tried very hard to find the vehicle that we were interested in. He helped us like we were old friends. He was very knowledgeable about the Jim Webb tried very hard to find the vehicle that we were interested in. He helped us like we were old friends. He was very knowledgeable about the vehicle we were looking for. More

Great service every time. When my 2014 Rogue needs service I take it to Orr. I moved from Alaska a year ago, had to change my warranty program to here, Nissan took care of it a When my 2014 Rogue needs service I take it to Orr. I moved from Alaska a year ago, had to change my warranty program to here, Nissan took care of it all and Orr is my new partner. Eithan and Jerry, were kind and made my service check easy. From the moment I drove in, to the moment Eithan walked me to my car, I felt as if I was the only Customer. Being in Customer service myself I have a very high expectation, and your service department never lets me down. Thank you and your team. More

Best time I've ever had buying a new car. I hate going to buy a car because the salemen are so pushy and also the way they talk down to women. Today was pleasant, felt like I was important. W I hate going to buy a car because the salemen are so pushy and also the way they talk down to women. Today was pleasant, felt like I was important. Wasn't talked down to., felt like I was an equal, not some women they could push a car off on. Very nice experience. More

Fast and thorough They got me in quick , did a thorough inspection, gave me the results, changed the oil, rotated tires, and sent me on my way. Thank you They got me in quick , did a thorough inspection, gave me the results, changed the oil, rotated tires, and sent me on my way. Thank you More

Great experience! Great experience, but I resent having to write a paragraph in at least twenty-five words or more. What more can I say? Great experience until I came Great experience, but I resent having to write a paragraph in at least twenty-five words or more. What more can I say? Great experience until I came to this mandatory question in the survey.. This question should be optional! More

I have "people" for that.. Some people make fun of me, because I always say "I have people for that"! I don't cook, "I have people for that"'. I don't work on my truck, "I have Some people make fun of me, because I always say "I have people for that"! I don't cook, "I have people for that"'. I don't work on my truck, "I have people for that". Orr Nissan and their great staff are "My people for that"! More

Overall excellent experience. This may sound crazy but, I did all my shopping over the phone. Mr. Chad Steel was my salesman. Over the course of about a week and a half we talked s This may sound crazy but, I did all my shopping over the phone. Mr. Chad Steel was my salesman. Over the course of about a week and a half we talked several times until my wife and I finally agreed upon exactly what we needed. I made an appointment to see Mr. Steel. When we pulled into the parking space at the dealership, Mr. Steel literally came driving up at the same time with the truck that we ended up buying! Everyone was very nice at the dealership! More