Orr Nissan of Fort Smith

Great customer service I've been to multiple places trying to get a car with no luck. I seen an add on Facebook so I messaged Shawn at orr nissan. I told him what was going I've been to multiple places trying to get a car with no luck. I seen an add on Facebook so I messaged Shawn at orr nissan. I told him what was going on. He went above and beyond to get me in to a car that fits my needs. Can't find a better salesmen in Fort Smith. More

Great Service I felt really comfortable during the car shopping experience. Marcus "Photo Bomb" was excellent. I did not feel pressured to make a deal quickly. He I felt really comfortable during the car shopping experience. Marcus "Photo Bomb" was excellent. I did not feel pressured to make a deal quickly. He explained everything to us and we felt this dealership offered us the best service around. I loved the tour of the service department, it was so clean and organized. You could feel a real pride by the employees that worked there. More

Excellent place Orr Nissan was by far the best! Most accommodating staff I have seen in awhile at a dealership. They were always making sure we didn't need anything. Orr Nissan was by far the best! Most accommodating staff I have seen in awhile at a dealership. They were always making sure we didn't need anything. They also really tried to make sure we got in our 2017 Nissan Sentra! I will recommend this place to anyone who is buying a car! More

Great experience We had a great experienice. My husband called about a SUV and Chad said it was available. We met at noon, test drove it, got my car traded, and drove We had a great experienice. My husband called about a SUV and Chad said it was available. We met at noon, test drove it, got my car traded, and drove off around 230! Couldn’t have gone any smoother! More

Good experience Bruce made the car purchasing experience an enjoyable one. Everything was straightforward with no sales pressure. He made himself available for futu Bruce made the car purchasing experience an enjoyable one. Everything was straightforward with no sales pressure. He made himself available for future questions/concerns. Very satisfied. More

BEST OF THE BEST The Bomb.com for the place to get a vehicle. Great staff and product. I will recommend everyone to go see ORR Nissan and Mikol Phang The Bomb.com for the place to get a vehicle. Great staff and product. I will recommend everyone to go see ORR Nissan and Mikol Phang More

Best Ever They were all helpful. It was a busy evening and I was still a priority. Every person involved was a professional and made it easy on me! Thank you Ri They were all helpful. It was a busy evening and I was still a priority. Every person involved was a professional and made it easy on me! Thank you Rick! More

Fantastic service! I give this dealership 5 stars for numerous reasons. I typically do not enjoy going "shopping" for a vehicle because I do not like to be pressured or I give this dealership 5 stars for numerous reasons. I typically do not enjoy going "shopping" for a vehicle because I do not like to be pressured or nagged when shopping; however, I felt completely comfortable with Timothy McCain and Kendall Newton. They were very helpful, relaxed, and positive with me. Timothy answered all of my questions (I asked thousands) and when he didn't know the answer, he told me that he didn't know and that he would go find out..and he did. Kendall worked very hard getting us what we wanted and how we wanted it! My husband and I spent at least 12 hours with these guys and we had a blast! Due to their exceptional service, my husband and I bought 2, yes 2...new vehicles! Thanks guys for all that you did for us! More

The run a round by sales When I brought up a problem with my trouck ( hole in grill) after buying the truck I ws givn the run a round by sales person . I should have ben giv When I brought up a problem with my trouck ( hole in grill) after buying the truck I ws givn the run a round by sales person . I should have ben given the chance to speak with someone of authority on this matter but was not , sales did call be back on this matter and I did not get to speak with sales manager or general manger on this matter as a disabled veteran I was given the run around so Orr Nissan of Ft. Smith, two (2) stars with no positive recommendation for customer sales. More

Great customer service! Answered all questions efficiently, knowledgeable and relatable. Tried to help keep within your budget and still get a great car. A little over my pre Answered all questions efficiently, knowledgeable and relatable. Tried to help keep within your budget and still get a great car. A little over my preferred budget but not by a whole lot. Also not really my preferred brand of vehicle but still a great car. More