Orr Nissan of Fort Smith

The people at Orr Nissan are amazing ! The people at Orr Nissan are amazing people and very friendly They go us an a really good deal on a brand new Nissan Frontier. The lady that helped us The people at Orr Nissan are amazing people and very friendly They go us an a really good deal on a brand new Nissan Frontier. The lady that helped us (( Holland i beleave .was her name )) was very nice to us and made us feel welcome . More

Purchased new vehicke Everyone was very helpful and friendly. It’s nice to feel comfortable without the sales pressure. Service dept answered all our questions before we Everyone was very helpful and friendly. It’s nice to feel comfortable without the sales pressure. Service dept answered all our questions before we bought the car. More

Excellent service Service on my car was done in a timely manner and for a reasonable price. The service manager was helpful and courteous. Pleasant and comfortable su Service on my car was done in a timely manner and for a reasonable price. The service manager was helpful and courteous. Pleasant and comfortable surroundings. More

Great customer service from Bruce I am happy with the new car purchased but not with the detail job. I asked if they could buff out what looked like two scratches on the gas tank cover I am happy with the new car purchased but not with the detail job. I asked if they could buff out what looked like two scratches on the gas tank cover but the places were not removed. After a couple of phone calls I drove to the dealership. Thankful to have met Bruce Sanders who personally detailed the car out and removed the places from the gas tank cover (great customer service Bruce). This rating would have been 5 instead of a 3 if the places would have been removed the first time. More

great it was a great experience, disappointed that I returned 3 days later for an issue with the passenger side mirror but was corrected within 10 days. it was a great experience, disappointed that I returned 3 days later for an issue with the passenger side mirror but was corrected within 10 days. More

Great service and friendly staff! I love having my Murano serviced at Orr Nissan. The lounge area is well equipped for those bringing their laptops to continue working. The staff membe I love having my Murano serviced at Orr Nissan. The lounge area is well equipped for those bringing their laptops to continue working. The staff members are friendly and they try to get you in and out as quickly as they can without comprising quality service. More

Oil change I came in for an oil change and tire rotation. My last oil change occurred while I was out of state. I sought out a Nissan dealer to have the oil chan I came in for an oil change and tire rotation. My last oil change occurred while I was out of state. I sought out a Nissan dealer to have the oil changed, that dealership would not rotate the tires. Today, the technician was very apologetic and explained to the best of his knowledge why the other dealership refused to rotate the tires. Today, he explained everything about the oil change and tire rotation. He ensured that I understood the service that was completed. More

Extraordinary car buying experience. I was pleased with the family oriented service that I received from Orr Nissan. So much so that in fact this is the second car that we have purchased I was pleased with the family oriented service that I received from Orr Nissan. So much so that in fact this is the second car that we have purchased from this company, wonderful service wonderful people. Every enquirey we had was fulfilled from the financial aspect to the service department. Hats off to Nate Griffin and company wonderful job... More

Took vehicle in for first oil change. Orr Nissan’s service department has always taken care of my vehicle. The only recommendation I could make is other dealers in town offer free services Orr Nissan’s service department has always taken care of my vehicle. The only recommendation I could make is other dealers in town offer free services for first 25,000 miles, or a package deal such as a discount for paying for 3 oil changes upfront. This type of marketing would possibly be an incentive for people to use the service department at the dealership rather than going somewhere else. More

Good experience Thank you for all the help finding and buying the new car. We appreciate all the friendly staff and the service we received. Would recommend to others Thank you for all the help finding and buying the new car. We appreciate all the friendly staff and the service we received. Would recommend to others. More