Orr Nissan of Fort Smith

Worry-Free & Friendly I had a bad experience at another dealership a couple days prior and was pretty discouraged about car buying at that point. An online inquiry about an I had a bad experience at another dealership a couple days prior and was pretty discouraged about car buying at that point. An online inquiry about an Xterra at Orr led to a friendly discussion that could have gone bad when I pointed out a typo on their website. Salesman Richard Russell remained humble and did not push or insist when confronted about the error. For that reason I drove an hour in a hot car to see the vehicle. I am so glad I did because I loved the car more in person, the customer service was great, and the calm atmosphere at the dealership. They also made sure my 9 year old daughter was content and socially distanced from others. Did mention before that I hate car lots? Almost forgot I was at one while waiting on financing. Oh, and I remember other employees by name, based on their kindness in conversation while we waited. (Shout out to Brad!) Will give future business! More

The best Dealership in Arkansas, great Customer service Salesman Brad was awsome,he went out of his way to accommodate us ,thank you so much,Nissan Ft. Smith is awsome Salesman Brad was awsome,he went out of his way to accommodate us ,thank you so much,Nissan Ft. Smith is awsome More

Top notch, could not have received better customer service from the whole team at Orr Nissan. The friendliest, most helpful and polite group of salesmen you will ever find service from the whole team at Orr Nissan. The friendliest, most helpful and polite group of salesmen you will ever find More

Very Good experience with the buying process. Our salesperson Holland was the best , she was very patient and very knowledgeable about the car. She also gave us a tour of the service dept. Was very p salesperson Holland was the best , she was very patient and very knowledgeable about the car. She also gave us a tour of the service dept. Was very pleased with Orr dealership. More

I highly recommend Nissan Orr in Fort Smith! The staff was beyond amazing and provided extrodanary customer service. I am in total love with my 2018 Nissan Sentra! Also, shout out to Brad Cartmill for bei was beyond amazing and provided extrodanary customer service. I am in total love with my 2018 Nissan Sentra! Also, shout out to Brad Cartmill for being an amazing salesman! 😎👌 More

I was very pleased with the customer service I received at Orr Nissan. Thank you Heather,who handles online management customer service for getting back to me, or I probably would not have went down there! at Orr Nissan. Thank you Heather,who handles online management customer service for getting back to me, or I probably would not have went down there! There was no pressure from Nate or Dalton to purchase a car. They asked what I wanted and where I wanted to be at with my payment and the finance team pretty much got me there! Thank you Everyone at Orr Nissan! My family and I love our 2020 Rogue Sport! Jessica Smith More

good service great service will definetly be coming back, got me in and out quickly, awesome customer service, love the truck low miles and very clean, thanks Zach great service will definetly be coming back, got me in and out quickly, awesome customer service, love the truck low miles and very clean, thanks Zach! More

I worked with Micah today and he got me into a 2020 Versa with no issues! He’s amazing! Heather also helped me get pre approved before I drove 3 hours to get a car. I will be coming back for all my future ca with no issues! He’s amazing! Heather also helped me get pre approved before I drove 3 hours to get a car. I will be coming back for all my future cars! More

Everything about our visit was wonderful ! Brad Cartmill was so helpful and kind to us ! Every time we come here we have a positive experience. We tried going to another dead hip and had a terrible experien was so helpful and kind to us ! Every time we come here we have a positive experience. We tried going to another dead hip and had a terrible experience. Definitely will be coming back again. More