Orr INFINITI
Shreveport, LA
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I want to commend this team! Brittany was absolutely a breath of fresh air! My husband usually handles all of the vehicle purchases and I am proud to say that because of Brittany Brittany was absolutely a breath of fresh air! My husband usually handles all of the vehicle purchases and I am proud to say that because of Brittany’s amazing attitude I was capable of handling the purchase on my own! This is my second QX80 and I plan on continuing to be a part of the Infiniti family!!! I pray Brittany has a long and successful career with Infiniti so that I can continue to feel so confident in my ability to purchase! If I was able to give 10 plus 10 to “Infiniti” (☺️) and beyond … I would!! All dealerships should be so lucky to have a team this well established! The extra little gifts were so appreciated - it felt like a truly special day!! The travel cup, hat and cupcakes were simply adorable! Mike in financing was on top of everything and got me in and out in such a timely manner, definitely not the typical pain-staking experience! And, let me not forget Tim - he is quite the professional!! He absolutely is the definition of true management!!! Again, BEST TEAM EVER!!! More
I have to say that when I walked into Orr Infiniti and explained my situation to Brittany, she sat down beside me and said "Let's see what we can do to get you what you want." After all the dealerships I explained my situation to Brittany, she sat down beside me and said "Let's see what we can do to get you what you want." After all the dealerships I had come in contact with that week which I left very upset, I knew that I should have gone to Orr Infiniti first. I have had four Infiniti vehicles and after this past Friday, where I walked away with another Infiniti and in my budget, I will never stray again. Between Devon and Brittany I will sing their praises forever. Thank you for helping me achieve what no one else could. More
Great service after the sale. Maintenance and repairs by appointment always: you don’t have to wait a half day to get service completed. I have been very impressed with the ser Maintenance and repairs by appointment always: you don’t have to wait a half day to get service completed. I have been very impressed with the service writer/manager: always professional, pleasant and personable. Loaners can be available by appointment. More
Chris Anderson the service manager is the absolute best!!! I became customer in 2010 and again in 2022. I've gotten the same top quality service each time!!! He always goes above and beyond! Thanks ag best!!! I became customer in 2010 and again in 2022. I've gotten the same top quality service each time!!! He always goes above and beyond! Thanks again Chris!! More