Orr INFINITI
Shreveport, LA
Filter Reviews by Keyword
By Type
Showing 37 reviews
Call 4days to Ask a question about my high price warranty . Sale man who sold me this car will or won’t answer my calls. That’s bad service I have brought 5 cars from this company Never had a problem until l . Sale man who sold me this car will or won’t answer my calls. That’s bad service I have brought 5 cars from this company Never had a problem until last year. Bad Customer Service. Will not buy another car from this dealership . Military Vet. More
This was our first Infiniti purchase from Orr but they treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! We are pleased with the purchase of a brand new 2023 Infiniti QX80 AWD Sensory. The experience was A+. This is what luxury car buying should feel like! Highly recommended! - Maria M More
This was our first Infiniti purchase from Orr but they treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! treated us like family! We had questions and the staff had answers. They asked us what we were looking for in a vehicle and man! Did they deliver! We are pleased with the purchase of a brand new 2023 Infiniti QX80 AWD Sensory. The experience was A+. This is what luxury car buying should feel like! Highly recommended! - Maria M More
I am giving 2 stars because my overall experience with Orr has not been so good. I will NEVER by a used car from them. I do not have time to explain all that happened with the used car dealership, but I w Orr has not been so good. I will NEVER by a used car from them. I do not have time to explain all that happened with the used car dealership, but I will never do that again. I recently had a better experience with Devin and purchased two new vehicles from him. He is a nice person; however, I cannot get him to follow through with promises after purchasing the vehicle. It seems like they forget about you once you buy from them. It has been almost three months and they still have not processed my vehicle registration. I have no license plates and my 60-day tags have been expired for almost a month. Each time there is some new excuse and a new promise that does not get fulfilled. There is not much I can do, which is why I am writing this review; I just hope when we are pulled over by the cops they will understand. I hope they can get this taken care of because I did like buying from Devin. More
Thank you for giving me the opportunity to express my appreciation to the staff, Brittany Walker was wonderful!!! We compared vehicles (BMW, Lexus,& Mercedes). QX80 was the top value and we love it. appreciation to the staff, Brittany Walker was wonderful!!! We compared vehicles (BMW, Lexus,& Mercedes). QX80 was the top value and we love it. More