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Orr Ford

Stonewall, LA

not yet
rated
267 Reviews
Call Dealership (318) 351-2182

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

December 20, 2020

Great service. Home town feel. Wait was quick and did not seem long. Everyone was pleasant. Definitely recommend service. Refreshments provided and tv for entertainment. More

by SPFAKF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Report | Print
Dec 21, 2020 -

Orr Ford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 16, 2020

They got me in and out real fast with just a minimum wait. Kept me posted with updates while I waited. I will definitely be coming back. More

by timsfire1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 17, 2020 -

Orr Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Orr Ford. Please don't hesitate to reach out if you need anything else.

December 14, 2020

Lance and the service department team always take care of me and my vehicle no matter how big or small the job. Great job guys! More

by CPSUTTON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Dec 15, 2020 -

Orr Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Orr Ford.

December 13, 2020

Had a problem but they bent over backwards to made it right. They have a good team to work with ho ho merry Christmas everyone More

by BRTRUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Dec 14, 2020 -

Orr Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Orr Ford are glad to have you as a customer.

December 13, 2020

Steven is a person that really cares about the customer and very knowledgeable of the ford f250 and keep in contact while your vehicle there More

by fjones40jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Dec 14, 2020 -

Orr Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Steven met your expectations. Thank you again for choosing Orr Ford, we look forward to having you as one of our valued customers for many more years to come!

December 13, 2020

Oil residue left from oil filter housing dripped all over my driveway... I had to clean residue and concrete stains.. I’m very disappointed in the service I received More

by Ladarious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Dec 30, 2020 -

Orr Ford responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

December 12, 2020

Lance and the service guys do an excellent job on our vehicles every time whether it’s repair work or just oil changes we know we can depend on everyone to get things done right!! More

by T. ROBBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance and Steven
Report | Print
Dec 14, 2020 -

Orr Ford responded

We are very happy to have provided you with such a positive experience working with Lance and our service team! We sincerely value your business and look forward to your next visit.

December 12, 2020

Fixed problem but left trim piece off. Still waiting for return call to see if they can find part. Left very dirty interior windshield. Appears no QA after job since this is my 2nd time experiencing problem More

by BRYAN50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven
Report | Print
Dec 29, 2020 -

Orr Ford responded

Bryan, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

December 10, 2020

Everything as good as expected except inspection sticker. Follow up issues were handled well. Would recommend Big Mike to anyone looking to purchase a new ride. More

by DHGILLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big mike
Report | Print
Dec 11, 2020 -

Orr Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Orr Ford, we look forward to having you as one of our valued customers for many more years to come!

December 10, 2020

James Hubbard is one of Orr’s BEST & FRIENDLIEST salesmen he’s didn’t stop until he found me something that me an my kids were awesomely comfortable with keep up the good work buddy. More

by WFETEYYEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hubbard
Report | Print
Dec 11, 2020 -

Orr Ford responded

Hello, Thank you! We appreciate your business, James looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Orr Ford.

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