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Orr Ford

Stonewall, LA

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267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

January 18, 2021

I called in for a oil change early that week and was told that they had to order supplies..called back for pricing never got it...so when I made it there..had to wait over an hour for my appt....now normally More

by fancy71112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kalynn Reeves
Feb 04, 2021 -

Orr Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story.

Feb 04, 2021 -

fancy71112 responded

AGAIN...feel free to give me a call..you have my #

January 17, 2021

I purchased my Expedition from Orr Ford last February. They were a great team to work with ! I went for my first oil change & “check-up” in August. They handled everything quickly & efficiently. My secon More

by MGGARRETT56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell
Jan 17, 2021 -

Orr Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 16, 2021

My experience was excellent carried my other car to have service oil change and was approached by salesman and looked at new ford escape was very pleased with how the process went I would rate 5 stars More

by ladybluesteel69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Chris Pratt, DeDe Mitchell, Kalynn Reeves, David Williams, Matthew Farrer
Jan 17, 2021 -

Orr Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Orr Ford. Please don't hesitate to reach out if you need anything else.

January 16, 2021

Carried my car in for oil change talked to salesman Brad was asking about the new ford escapes had no intention of trading but traded my old car for new one More

by ladybluesteel69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Chris Pratt, DeDe Mitchell, Kalynn Reeves, David Williams, Matthew Farrer
Jan 17, 2021 -

Orr Ford responded

Thank you so much for choosing Orr Ford! Congrats on your new purchase, and let Brad or our team know if we can be of any more assistance!

January 16, 2021

Jackie was greatI didn’t realize that the truck had Jackie was great I didn’t realize that the truck had nearly a 1000 miles until the purchase was done. As well, it would have been nice for them to s More

by THOMAS56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Ferrier
Jan 17, 2021 -

Orr Ford responded

Thomas, It's great to hear that Jackie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Orr Ford!

January 15, 2021

Advisor was very knowledgeable and friendly. Maintenance on the vehicle was performed in an outstanding manner. They were prompt and professional if I have any problems I will not hesitate ito return to yo More

by willielouis5901
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maintenance,
Jan 15, 2021 -

Orr Ford responded

Thank you for this awesome, five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Orr Ford!

January 11, 2021

I recently purchased a 2020 Ford Ranger from Ms. Jackie Ferrier and I couldn't be more pleased with the ease of the process and the kindness rendered to me. More

by BRIAN_072001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Ferrier , Matthew Farrer
Jan 11, 2021 -

Orr Ford responded

Thank you for taking the time to share your thoughts on working with Jackie. We're glad to hear we delivered such a great experience! Enjoy your new 2020 Ford Ranger!

January 08, 2021

Excellent communication, searched for best financing and follow through. Would highly recommend Jimmy Granger Ford to friends and family. Thank you for treating me like family. More

by DVWLANDSCAPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Jan 09, 2021 -

Orr Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you enjoy your new purchase.

January 07, 2021

I enjoyed my visit at Orr Ford in Stonewall Louisiana. They have been polite and friendly every time I go by there to get any work done. More

by RONNIE6904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Jan 08, 2021 -

Orr Ford responded

It has been a pleasure serving you, Ronnie. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Orr Ford, we look forward to having you as one of our valued customers for many more years to come!

January 05, 2021

Very Friendly service. The whole process was extremely easy. From my salesman Jerry, to the floor manager. Each person made us feel very comfortable. Great place More

by SHANIKAPUCKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry and Sam
Jan 05, 2021 -

Orr Ford responded

Shanika, Thank you for sharing your experience with us! We're happy to hear it went well working with Jerry and Sam. We hope you enjoy your new vehicle. We truly appreciate your feedback!

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