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Orr Ford

Stonewall, LA

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rated
267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

April 18, 2020

Service was good, but time line not so much My overall experience was good and they were very fair on the pricing. It just took a lot longer than they had told me, but under the current conditi More

by JPANTHER05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department.
Apr 19, 2020 -

Orr Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Orr Ford!

April 17, 2020

My problem was totally dismissed. I was told they drove my car, but found nothing wrong. It is obvious that the Auto On feature is not working. Just because it didn’t die on them, they just did nothing. Th More

by DEB.LEEPER
Recommend Dealer
No
Employees Worked With
Sean
May 07, 2020 -

Orr Ford responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

April 16, 2020

One of the best experiences at a dealership I’ve ever had. The Service Advisor was by for a real gentleman. Thanks for the experience. More

by JIMVICJETER
Recommend Dealer
Yes
Employees Worked With
Chris Pratt
Apr 16, 2020 -

Orr Ford responded

Thanks for sharing your feedback about your service visit to Orr Ford. We are thrilled to hear that you had such an exceptional experience and look forward to seeing you again soon!

April 16, 2020

I was very pleased with the representative. My work need was completed promptly and I received information for other issues with my s197. No complaints. More

by BERTO90.RW
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 16, 2020 -

Orr Ford responded

Thank you for choosing Orr Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 15, 2020

Always great service. I highly recommend Orr ford and the service department. Nicest and friendliest people at any place I’ve been to in the past.. thanks! More

by TULLIS48
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell
Apr 15, 2020 -

Orr Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Orr Ford.

April 14, 2020

Dropped my car off to have recall update done and with oil change, everyone was very nice and helpful. Called and gave me updates and let me know when it was ready for pickup. Wouldn’t go anywhere else. More

by MPIERCE1120
Recommend Dealer
Yes
Employees Worked With
Chris Pratt, DeDe Mitchell
Apr 14, 2020 -

Orr Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2020

My experience was good and I would return againThe staff My experience was good and I would return again The staff was nice and friendly. The inside was very clean and the bathrooms was nice. More

by MARKISHAGRAYSON
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell
Apr 12, 2020 -

Orr Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Gator and the team and don't hesitate to let us know if we can be of further assistance.

April 10, 2020

Oil chg. was what I expected, friendly, explained everything, very helpful,, service was done in a timely manner.will go there again if needed. Thank you again More

by GSCHELLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 10, 2020 -

Orr Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Orr Ford. Please don't hesitate to reach out if you need anything else.

April 07, 2020

As always I am very satisfied with the service I get from Orr Ford. No matter how big or small the job Orr is all ways does a great job. More

by MARKCHAMBLESS2010
Recommend Dealer
Yes
Employees Worked With
I don’t remember the person’s name that I met with but all Orr employees have always been professional.
Apr 07, 2020 -

Orr Ford responded

Mark, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to seeing you next time!

April 07, 2020

They were great! all I can say is that they were GREAT! They covered my steering wheel with plastic, covered my seat and floor. They kept distance, (all because of the More

by DSJMJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not sure who all helped me, but they were all great
Apr 08, 2020 -

Orr Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Orr Ford.

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