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Orlando Mini

Orlando, FL

4.7
115 Reviews
Call Dealership (407) 835-2727

350 South Lake Destiny Drive

Orlando, FL

32810

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115 Reviews of Orlando Mini

July 16, 2022

Do NOT get your car serviced in Orlando! I went in because of a check engine light. They quoted me $2000 in repairs! They wanted me to get a whole new thermostat unit (including replacing a More

by micheledcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adante
Report | Print
Jul 18, 2022 -

Orlando Mini responded

I am very sorry to read this feedback. I can assure you that we only recommend services that we feel are in the best interest of our customers and their vehicles, and it is disappointing that we left you with the wrong impression. If there is anything we can do to clear things up or assist you in the future, please don't hesitate to reach out. Thank you, Greg Ott - Service Manager - 407-835-2727

June 08, 2022

So easy so pleasant they take good care of you the minute you arrive Thanks More

by alohaspike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Jun 09, 2022 -

Orlando Mini responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Orlando MINI team. Drive safely, and we hope to see you back at Orlando MINI!

May 28, 2022

Tiffany was excellent. Attention to detail, efficiency, and professionalism were top notch! Orlando Mini has high marks on all counts. More

by kimmer345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Nick
Report | Print
May 31, 2022 -

Orlando Mini responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with Tiffany and the Orlando MINI team. Drive safely, and we hope to see you back!

April 06, 2022

Great service everytime. I especially like that they take a video as they inspect the car. More

by thall98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adante
Report | Print
Apr 06, 2022 -

Orlando Mini responded

Thanks so much for trusting Orlando MINI to get the job done. We appreciate having you as a customer!

March 29, 2022

Adante Cameron was our service advisor: Very efficient and worked on problems without causing us undue stress. More

by whitma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adante Cameron
Report | Print
Mar 29, 2022 -

Orlando Mini responded

We'll always do all we can to take care of your service needs efficiently so you can get back on the road safely. From Adante and the team here at Orlando MINI, thank you for your business, and we hope to see you back again down the road!

March 24, 2022

We have great appreciation for Tiffany Bagwendeen in service department. She is professional, efficient, and personable. More

by frferrel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Bagwendeen in Service Department
Report | Print
Mar 25, 2022 -

Orlando Mini responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tiffany and the Orlando MINI team. Drive safely, and we hope to see you back again down the road!

March 08, 2022

I bought my car from Nick and had a great experience. . that was back in 2012. Now, the reason why I still have my Mini is because service is AMAZING - from the ease to make an online appointment to the I More

by mdm
Recommend Dealer
Yes
Employees Worked With
Tiffany - Service Advisor
Report | Print
Mar 09, 2022 -

Orlando Mini responded

Thank you for the great review! We are proud to have Nick and Tiffany on our team and happy to hear that you are so confident in them to get the job done. We will be sure to pass on your appreciation. Drive safely, and we hope to see you back at Orlando MINI!

January 09, 2022

We I bought the car the sales department was great! But have to say the 3 times I have brought it in for service not as happy. They said an hour and it always had been 2 hours plus ! More

by Lanikai3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Spann
Report | Print
Jan 10, 2022 -

Orlando Mini responded

Thank you for bringing this to our attention. Efficient service is always a priority, and it's hard to hear we aren't hitting the mark. I will share this review with our team and reiterate the importance of providing an accurate quote upfront and doing everything we can to make visits timely. If there is anything else we can do to improve your service experiences, please consider giving me a call to share. Kindly, Doug Bzotte - Service Manager - (407) 835-2727

November 13, 2021

driving my second Mini Cooper - love the minis and the great service at Orlando Mini More

by Pam B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adante Cameron, Sam Allegra, Garrett Bowling
Report | Print
Nov 14, 2021 -

Orlando Mini responded

Pam- thanks for the great review of Orlando MINI! We're pleased that you love your Mini.

September 27, 2021

My first mini experience and it was a 10! The service Dept was more than knowledgeable and could have not been nicer Tiffany is who I dealt with and she went above and beyond to make sure my experience w More

by Mscafitz
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Sep 28, 2021 -

Orlando Mini responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Tiffany and the Orlando MINI team. Drive safely, and we hope to see you back again down the road!

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