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Orlando Mini

Orlando, FL

4.7
110 Reviews

350 South Lake Destiny Drive

Orlando, FL

32810

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110 Reviews of Orlando Mini

December 02, 2022

Very professional, comfortabil waiting area. Great people doing a great job. Real pleasure doing business their operation. Will consider for a new car purchase. More

by ncsilverio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany
Dec 02, 2022 -

Orlando Mini responded

Thank you for this kind review of Orlando MINI! It is great to hear that your purchasing experience was great. We would love the opportunity to work with you again down the road!

Dec 02, 2022 -

ncsilverio responded

Sure

November 29, 2022

This is the sixth Mini that we purchased from Orlando MINI. Their dealer service has been outstanding! They took great care of us from the very first Mini we bought an 06 through this 19 plug-in hybrid c More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Nov 29, 2022 -

Orlando Mini responded

We are grateful to have your loyal trust in Orlando MINI, Val! It means a lot to the team to know that you have felt taken care of here. We hope you enjoy the new MINI!

November 14, 2022

Great service every time I have brought the car in for maintenance, 10 years and counting The Service Advisory does a great job in keeping me inform of the process, and I feel confidant with her knowledge More

by bzarama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Bagwandeen
Nov 15, 2022 -

Orlando Mini responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Orlando MINI team over the years. Drive safely, and we hope to see you back!

August 27, 2022

Had a very slow leak on my tire on a month old MINI SE (electric). Orlando MINI discovered it was a bad valve stem and replaced it under warranty. Note: Discount Tire normally is great with tire servic More

by PrimeLover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Aug 29, 2022 -

Orlando Mini responded

We're pleased to hear that the Orlando MINI team stepped in to see what could have been causing the issue with your tire. We're always happy to help and look forward to helping out next time!

August 17, 2022

Did not complete the repair completely Did not order all parts necessary to complete repair. DId not have effective communication with customer about repairs. Had car for 2 weeks in order to complete a More

by dvcfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Ott
July 16, 2022

Do NOT get your car serviced in Orlando! I went in because of a check engine light. They quoted me $2000 in repairs! They wanted me to get a whole new thermostat unit (including replacing a More

by micheledcollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adante
Jul 18, 2022 -

Orlando Mini responded

I am very sorry to read this feedback. I can assure you that we only recommend services that we feel are in the best interest of our customers and their vehicles, and it is disappointing that we left you with the wrong impression. If there is anything we can do to clear things up or assist you in the future, please don't hesitate to reach out. Thank you, Greg Ott - Service Manager - 407-835-2727

June 08, 2022

So easy so pleasant they take good care of you the minute you arrive Thanks More

by alohaspike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jun 09, 2022 -

Orlando Mini responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Orlando MINI team. Drive safely, and we hope to see you back at Orlando MINI!

May 28, 2022

Tiffany was excellent. Attention to detail, efficiency, and professionalism were top notch! Orlando Mini has high marks on all counts. More

by kimmer345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Nick
May 31, 2022 -

Orlando Mini responded

Thank you for the great review! We appreciate your support and are happy to hear that you had a successful service experience working with Tiffany and the Orlando MINI team. Drive safely, and we hope to see you back!

April 06, 2022

Great service everytime. I especially like that they take a video as they inspect the car. More

by thall98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adante
Apr 06, 2022 -

Orlando Mini responded

Thanks so much for trusting Orlando MINI to get the job done. We appreciate having you as a customer!

March 29, 2022

Adante Cameron was our service advisor: Very efficient and worked on problems without causing us undue stress. More

by whitma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adante Cameron
Mar 29, 2022 -

Orlando Mini responded

We'll always do all we can to take care of your service needs efficiently so you can get back on the road safely. From Adante and the team here at Orlando MINI, thank you for your business, and we hope to see you back again down the road!

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