Orem Toyota - Service Center

The service people I worked with were very good. However, I have problem with the cost of a replacement key for my 2008 RAV 4. The total cost was over $350. It cost $160 to program the key. No o However, I have problem with the cost of a replacement key for my 2008 RAV 4. The total cost was over $350. It cost $160 to program the key. No one has explained to me why it would take hours and cost so much to perform a programming task that has been done many, many times before. I can program a garage door remote in minutes. Granted that may be a simplier process, but still. More

Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! delivery. Great experience! Thank you! More

Rep told me that my vehicle needed software updates as there are many problems with the Electronis. He told me he wasn’t sure which one it needed as several were available. He told me he would get back wi there are many problems with the Electronis. He told me he wasn’t sure which one it needed as several were available. He told me he would get back with me as soon as he learned what needed to be done. I never heard back from him. More

I had no problems, the staff was accommodating but nothing too special. I’ll return for sure nothing too special. I’ll return for sure More

Great customer service. Duration of service (oil change & tire rotation) was. 2hrs+. Andrew was great! Duration of service (oil change & tire rotation) was. 2hrs+. Andrew was great! More

Drew was awesome. Always so nice to work with and explains everything. Very happy with my service experience this time. Always so nice to work with and explains everything. Very happy with my service experience this time. More

thanks for your support, i have nothing to say so this is filler words, blah blah filler words, blah blah More

This dealership is quickly becoming my favorite place to go for all car services and everything car related. I’ve had my Corolla for years and I know that they will keep it going for as long as I can safely go for all car services and everything car related. I’ve had my Corolla for years and I know that they will keep it going for as long as I can safely use it. When it’s time for a new car, I will for sure use this dealership as well. More

Horrible technician did the work. I don’t even know if they were professional trained. I don’t even know if they were professional trained. More

I was subjected to the old switch and bait game played by car salesman, no wonder they have such a bad reputation! car salesman, no wonder they have such a bad reputation! More