Orem Toyota - Service Center

Mor and Kauua always take such great care of me! I feel appreciated and cared for each time I am there. I feel appreciated and cared for each time I am there. More

Ka’ua was amazing at communicating with us! She kept us informed and even though we had to wait longer I didn’t mind cause I knew what was going in. She kept us informed and even though we had to wait longer I didn’t mind cause I knew what was going in. More

They take way too long. For an oil change tire rotation and a new key it took almost 4 hours. I am not even going to use my next free service there. I would rather pay than For an oil change tire rotation and a new key it took almost 4 hours. I am not even going to use my next free service there. I would rather pay than go back here again. More

They have excellent technical service and very friendly staff, I would recommend it, 5 stars staff, I would recommend it, 5 stars More

Appreciate the quick service and giving me up date while I waited in waiting area. Thanks I waited in waiting area. Thanks More

Service advisor was very nice. Problem was not fixed, although acknowledged known issues. Said because they could not get it to fail, they would not fix it. Not sure if being under Problem was not fixed, although acknowledged known issues. Said because they could not get it to fail, they would not fix it. Not sure if being under warranty has an impact on that decision. Technician said it might be because it was cold where I live. I have bought four new Toyotas and have always had a good experience. The cold has never been a problem. Drove an hour each way to get there, waited for four hours, and it failed stopping at the store on the way home. The reason I checked I might recommend service center is because I have always chosen Brent Brown Toyota for service and have always had good luck, but this is not their typical level of service. More

Our rep Lani was phenomenal and was extremely helpful. We really appreciate all she did to make our experience easy. We really appreciate all she did to make our experience easy. More

Courteous and knowledgeable staff. Little wait time for service. They really took good care of my car. Little wait time for service. They really took good care of my car. More

Very efficient and knowledgeable and courteous. I like the service. I will probably buy there again. I like the service. I will probably buy there again. More

Explained what needed to be done. Courteous and went the extra mile to help me. Courteous and went the extra mile to help me. More