Orem Toyota - Service Center

I was very pleased with the friendliness of the people and their commitment to the customer. and their commitment to the customer. More

Great customer service, Andrew was amazing. He was very thorough with checking me in and keeping me updated throughout my service appointment. He was very thorough with checking me in and keeping me updated throughout my service appointment. More

Andrew was extremely helpful. I was very impressed with his fast and friendly manner. I did find out that the warranty I purchased with my car that was supposed to include 7 year I was very impressed with his fast and friendly manner. I did find out that the warranty I purchased with my car that was supposed to include 7 years of coverage, which is supposed to include oil changes is now really not true and what was sold to me was not what I was originally told. I remember specifically restating to the finance person that it included oil changes for that full time. This has put a bad taste in my mouth and I will definitely never purchase a warranty through a dealership ever again. I don't appreciate being lied to. I expect better from Toyota. More

Great service! They do emissions and register your car even if it’s not a Toyota. They also do registration on the spot for no additional cost :) They do emissions and register your car even if it’s not a Toyota. They also do registration on the spot for no additional cost :) More

Service went fairly quick. I had just got new tires on my Truck and told them that I didn't need a tire rotation, they ended up doing the rotation anyway, charging me an additi I had just got new tires on my Truck and told them that I didn't need a tire rotation, they ended up doing the rotation anyway, charging me an additional $25 that I had not requested to be done. Aside from that the service went well as expected. More

Pouha was very friendly and professional. The people who worked on my car were very professional. They sent me a video of what they did to my car. I love it very much. The people who worked on my car were very professional. They sent me a video of what they did to my car. I love it very much. More

Todo bien excelentemente trabajo y excelente servicio para el cliente no es tardado y puedo esperar en la locación. Hay agua sólo faltan unas botanas, gracias para el cliente no es tardado y puedo esperar en la locación. Hay agua sólo faltan unas botanas, gracias More

I had my 21 Highlander serviced at your dealership. After taking delivery, after service, a warning light, Low Wind Screen Washer Fluid came on. I checked the fluids and none had been checked and toppe After taking delivery, after service, a warning light, Low Wind Screen Washer Fluid came on. I checked the fluids and none had been checked and topped off. I had to purchase a gallon of windscreen washer fluid. I had to return my vehicle to complete the necessary fluid fill. When I first returned the vehicle, I was told by two employees that the levels were correct. I asked for a manager and he had the fluids added. Not impressed with your service team, except the manager. I do not know who Kaua Pouha is. More

Great service department at Brent Brown Toyota. Quick and easy, always seems like my time matters. Quick and easy, always seems like my time matters. More

The service was exceptional! They were very timely and professional, I would highly recommend. Thanks! They were very timely and professional, I would highly recommend. Thanks! More