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Orem Toyota

Orem, UT

4.3
7,617 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,617 reviews

June 11, 2024

Brent Brown is reliable and consistent. I really like the service department. Joel Kitchen was responsible, knowledgeable, personable, and kind. More

by Provo Resident
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Was generally a nice experience. Dallas was nice, and so was Logan (though I forget Logan's last name). Car drove nice all the way back to Missouri! More

by jg100796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan,
June 11, 2024

When I came in to Brent Brown Toyota to get my Tacoma’s oil changed and tires rotated, the experience was better than I expected. The workers were amiable, and the service was relatively quick. I was very More

by GCABBOTT911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

We drove from South Jordan as the website showed a large inventory of vehicles. Our experience didn't start out to well as we first started with a pushy salesman on the first visit. We left with a bad tas More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David "Mckay" Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridjer Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

We have been well taken care of by all members of the Brent Brown team Nate,Casper, Todd Robinson, Andy Butcher have been excellent in helping us find exactly what we wanted More

by JOEL HILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Brent brown is overpriced and doesn’t look out for the customer. I have never had a positive experience there More

by whiteevanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enrique Soto
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Amazing Guys, first time Kaua Pouha was amazing, pretty good attention to detail, I'll come back! More

by cpentenero11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaua Pouha
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

I had a satisfactory service only My wait time was just too long but thanks anyways More

by emodon381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

There needs to be a sign on sandhill road directing customers to the front door - impossible to locate help People are pleasant once you get in. More

by LTDMD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Drew was excellent but Dallas was shady and not straight forward in what he sold me- sold me a windshield protection product but then didn’t apply it and now won’t return my calls. Super frustrating More

by ATKINDRED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Drew Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Orem Toyota responded

Hello, Thank you for your feedback. Although we are glad to know that you were happy with some of your experience, we would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to us. Customer Relations Manager 801-223-4406

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