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Orem Toyota
Orem, UT
7,618 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,618 reviews
June 24, 2024
Brent Brown has a good selection of vehicles. They give you a good choice and explain what they think is the best vehicle for you. Spencer went over all the new devices the car has, including how They give you a good choice and explain what they think is the best vehicle for you. Spencer went over all the new devices the car has, including how to use Bluetooth, keyless engine starting, etc. More
by KLANGTON61
Verified Customer
June 22, 2024
Update: Todd made it right and kept me updated going forward and got me the car I wanted for the interest rate I was looking for and helped me feel at ease about it. Financing scared me… I have never bo forward and got me the car I wanted for the interest rate I was looking for and helped me feel at ease about it. Financing scared me… I have never bought a new car but it was a great experience and I am happy with all those I worked with. I reached out on 5/21 and was contacted by Todd 5/25 I told him exactly what vehicle a new rav4 hybrid xse that I wanted and the colors I wanted blue or dark grey.. they didn't have one but he said he'd find one I checked in multiple times because I hadnt heard from him … 5/31 I called and he called back 3 hours later and said it would be here in one to two weeks and he had reserved it for me and was gonna send me the paperwork... took more information. I have never received paperwork or anything and he always said he was gonna call and send it to me 'tomorrow' tomorrow has never come and I haven't heard from him since I stopped reaching out. Absolutely ridiculous for a car salesman when someone is ready to buy to blow them off. I stopped reaching out because I shouldn't have to do that when I'm the one trying to spend 40+k! I think he never had anything to reserve 0 communication with me and 0 follow through. More
by Breeana
June 21, 2024
Honestly I'm not super thrilled with them. They didn't give me the right title or disclose in my sale that the vehicle I bought had a previous lean and they were still waiting for the lean rel They didn't give me the right title or disclose in my sale that the vehicle I bought had a previous lean and they were still waiting for the lean release. I had to find out after waiting an hour to register my car that I wouldn't be able to and why. Then upon calling I was given the run around for a week. I still have a temporary tag and am waiting for the right papers to register my car. More
by sarriepowell22
June 20, 2024
I received good care! So did my Toyota Rav 4 receive good care. Thanks you! So did my Toyota Rav 4 receive good care. Thanks you! More
by SRVHANSEN
Employees Worked With
June 20, 2024
Service manager awesome but service time are still really long. Good communication and easy to work with. long. Good communication and easy to work with. More
by afi000
Employees Worked With
June 20, 2024
They did the work I ask them to do. service agent treated me well. I would like to speak with the technician sometimes. The service agents don't know the answers most times. service agent treated me well. I would like to speak with the technician sometimes. The service agents don't know the answers most times. More
by LYLEPARKINSON62
Employees Worked With
June 19, 2024
They helped me out and took their time to explain to me the issue. Now I just have to wait for the part to get to the dealership So I can replace it the issue. Now I just have to wait for the part to get to the dealership So I can replace it More
by FERNANDOCJ84
Employees Worked With
June 19, 2024
I had my oil changed at Brent Brown Toyota and it was leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. leaking oil since. I then had to go back and sit and wait for over 2 hours to get it fixed and oil added. Very frustrating experience. More
by CHUCK JOHNSON
Employees Worked With
June 18, 2024
It was a mystery issue. But it finally got resolved with extreme diligence. Great Job. But it finally got resolved with extreme diligence. Great Job. More
by dtcrick
Employees Worked With
June 17, 2024
Everything was great, I bought a used Van for my daughter. It was clean, nice shape, except when my daughter went to pick up the Van, it had barely enough gas for her to drive it home. Aside from th daughter. It was clean, nice shape, except when my daughter went to pick up the Van, it had barely enough gas for her to drive it home. Aside from that, I had a good experience and would buy another vehicle from this dealer. More
by CORYHOOP
Employees Worked With
Elvin
