Orem Toyota

Buying a car is stressful and expensive. I think that no matter how it is done I will always feel like I am scammed. My biggest feedback that causes me to feel that way is when we were drivi I think that no matter how it is done I will always feel like I am scammed. My biggest feedback that causes me to feel that way is when we were driving the car Gaston told us that he would be able to get us a good deal on the car. When we got back to the dealership he gave us the paperwork for the full price, not cutting anything off and we had to negotiate to get some money off. Buying a car is a necessary evil and I feel like everyone is doing their job to get as much money out of us as possible. Everyone was friendly and answered questions, I'm just not trusting and everything feels over priced. More

Todd was wonderful to work with. When my car fell through on obtaining it from another dealership he looked and found a car for me. It's a great car. I enjoyed working with Char When my car fell through on obtaining it from another dealership he looked and found a car for me. It's a great car. I enjoyed working with Charlie Hook. At least as much as you can enjoy giving somebody a large check. He was through and ensured I understood all my options. I do not recall working with Colby Sanders. More

Thank you for getting us in for routine service as we were traveling through Utah. were traveling through Utah. More

Typical bad experience with buying a car. Lots of pressure from the salesman to buy RIGHT then, then when in finance I was rushed to sign everything and pushed hard to add a warranty I didn't Lots of pressure from the salesman to buy RIGHT then, then when in finance I was rushed to sign everything and pushed hard to add a warranty I didn't want but would get 3 extra years of maintenance "thrown in" so it would pay for itself. Then again rushed to sign. My bad for not looking at the line items but that "thrown in" maintenance was a $700 extra on top of the warranty. Luckily Toyota financing has a policy that let's you cancel some of those purchases. Unfortunately the warranty I was pushed on was not through Toyota but a third party. I can't cancel that one. Pushy, rushed, and typical bad experience with the dealer. I look forward to the day when manufacturers start selling on line direct to consumers and puts the dealership out of business. More

They make you make appointments instead of being able to just show up and drive through. The Subaru place made it very convenient just show up and drive through. The Subaru place made it very convenient More

Checked with all Toyota dealers in northern Utah , Brent Brown and Todd Robinson were outstanding ! Pain free experience and absolutely professional , easy negotiation no funny game’s and fair all the way Brown and Todd Robinson were outstanding ! Pain free experience and absolutely professional , easy negotiation no funny game’s and fair all the way !! I would recommend it 100 % ! Talk to Todd Robinson and you will have a pain free experience all the way ! Don’t waist your time and effort , just Go to Todd and Brent Brown ! I’m very happy I did ! More

Andrew was great. He went over everything with me He is professional and friendly I highly recommend him He went over everything with me He is professional and friendly I highly recommend him More

Decent service from sales. During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussi During the draw up of contract of sale there were multiple lines of charges that were not explained and missing reductions based on previous discussions. More

It was a quick and easy process and Joseph was really helpful and had an amazing attitude and helped me with all my questions. helpful and had an amazing attitude and helped me with all my questions. More

Work was done ok, but white stuff left on my tire rims. Hard to remove Hard to remove More