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Orem Toyota

Orem, UT

4.3
7,525 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 7,525 reviews

February 21, 2025

It's great! Hassle free and very professional, able to communicate and handle details good personal service done. More

by jason.grahamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Brock and Todd were great to work with. Brock ensured we were able to get our purchase done in timely manner. More

by monica40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

If I had the time I would have talked to the sales rep on true customer service. I would recommend he reads a book called "Unreasonable Hospitality". It applies to all service-oriented businesses. He coul More

by BRETTSTERRETT
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Orem Toyota responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your overall sales experience. Can you please contact us at your earliest convenience? Best, Customer Relations Manager 801-223-4406

February 20, 2025

Moe Afu was very friendly and informative! Even though not planned in advance, he had the Recall Repair done along with the 1-year service call. More

by mhoyt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afu
February 20, 2025

My service advisor was professional and courteous. My comment pertains to the dealership getting with the times on how service is provided. Here you pay for service and hope it gets done as you will n More

by jkeaslerhd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
UNK
February 20, 2025

Milani was nice, kind, energetic, and so incredibly helpful. I'm not a car person so I'm always nervous to talk to anyone about the services I need and she put me right at ease. Give her a raise! More

by benschilaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milani Hedquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

I recently bought a certified used 2021 Highlander, with warranty. After less than 3,800 miles the brakes were bad. They say it's my fault. We've had 3 cars services at Brent Brown Toyota over the past 15 y More

by badams.636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karyn Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Orem Toyota made the car-purchasing process seamless and enjoyable. Brock DeLuca was extremely professional, personable, and knowledgeable about the process. Charlie was excellent at getting us through all More

by Jordan Nuttall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock DeLuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

The staff was friendly and willing to help. I appreciate how prompt and efficient they were. More

by lssimmons502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Disappointed. I was quoted a different price over the phone and I also received an email with that quote but when I took it to get it serviced I was charged $150 m More

by FERNANDOCJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember