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Orem Toyota
Orem, UT
7,621 Reviews
Where we're bending over backwards to be your Utah car dealership of choice.
If you are in the market for a new Toyota our friendly and knowledgeable staff is committed to making sure you drive away happy.
As a leading Utah car dealership, Orem Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 7,621 reviews
April 14, 2022
Staff was so friendly and easy going ! Travis was great and they don’t pressure you. Easy process and huge inventory. Travis was great and they don’t pressure you. Easy process and huge inventory. More
by BRONSON1
Verified Customer
April 13, 2022
It was a much better experience this time thank you Was nice to actually have you guys take care of my car at the scheduled time this time nice to actually have you guys take care of my car at the scheduled time this time More
by RENEEPARADEE
Employees Worked With
Do not know any of their names person I was working on went on break and I never saw her after 30 seconds from checking in
April 13, 2022
Brent Brown Toyota is very helpful and has great service. They take care of my needs and keep my cars running smoothly! They take care of my needs and keep my cars running smoothly! More
by keri.miner
Employees Worked With
April 13, 2022
It was very frustrating being there with my two young kids and watching our technician just chitchatting for over a half hour instead of working on our vehicle. Even more frustrating an hour in a half la kids and watching our technician just chitchatting for over a half hour instead of working on our vehicle. Even more frustrating an hour in a half later when we found out our van had been done for 20 minutes and him still just talking to a co-worker. (Not work related). More
by tylerpowell.aae
Employees Worked With
April 13, 2022
Lani was so very helpful and nice. She made the check-in process smooth, and my vehicle was serviced quickly. She made the check-in process smooth, and my vehicle was serviced quickly. More
by besos4ztuba
Employees Worked With
April 13, 2022
Excellent service every time. Joel does a great job in the service area. They are very professional. Joel does a great job in the service area. They are very professional. More
by LKSGR8HAIR
Employees Worked With
April 12, 2022
I would like to commend and recommend Andrew Bailey, Service Advisor at Brent Brown Toyota. He was knowledgeable, efficient, kind, honest and prompt! I will ask for him by name next time. Thanks for sol Service Advisor at Brent Brown Toyota. He was knowledgeable, efficient, kind, honest and prompt! I will ask for him by name next time. Thanks for solving the problem! More
by julienwelch
Employees Worked With
April 12, 2022
I had very nice conversation about my wish to find a new car and that dealer gave so much help to me. car and that dealer gave so much help to me. More
by laf.Nehemias
April 12, 2022
Joel told me it would be a couple hours, it took 5 hours. I dropped it at 11 am. Called and texted at 3 pm, no reply or call back. Called again at 3:30, left message, no reply. Called again at 4 pm, left ano I dropped it at 11 am. Called and texted at 3 pm, no reply or call back. Called again at 3:30, left message, no reply. Called again at 4 pm, left another message, still no call back. Texted again a little after 4 and then finally heard back at 4:15. Things take longer than expected all the time but that’s when communication needs to be even better More
by dollargalt
Employees Worked With
