Orem Toyota

They were helpful in answering my questions and quickly worked with me to finalize the purchase. Everyone was friendly from the sales agent to financing. I’ll definitely be a repeat customer. worked with me to finalize the purchase. Everyone was friendly from the sales agent to financing. I’ll definitely be a repeat customer. More

I bought a package for 3 tire rotations and oil changes, and according to my car's dashboard they didn't even rotate the tires or check the tire pressure. When I called them about it they said I should bel and according to my car's dashboard they didn't even rotate the tires or check the tire pressure. When I called them about it they said I should believe the dashboard. So I don't know if they even changed the oil...it was very disappointing because before that their service was great. I am not sure whether to even return to have them correct it, or just ask for a total refund. More

They always do a nice job at Brent Brown Toyota. Service was a snap and Moe was great to work with. Service was a snap and Moe was great to work with. More

Fast and honest. They answer all our questions and gave us the best deal. The process was not stressful. They answer all our questions and gave us the best deal. The process was not stressful. More

Excellent service and repair. The service tech was professional and took care of all my needs The service tech was professional and took care of all my needs More

When we bought our Venza from Brent Brown Toyota last May we had a good experience through the sales process. They were friendly and helpful. However, at that time we were promised a second key within 2-3 mo we had a good experience through the sales process. They were friendly and helpful. However, at that time we were promised a second key within 2-3 months. We never received it. I called the dealership several times with no results. I became very frustrated with their lack of resolution over several months of reaching out to them. Recently, I called again and, thankfully, Nicole answered the phone. Once Nicole got involved, Brent Brown Toyota finally lived up to its “bend over backwards” tagline. Her response was fantastic! Nicole went out of her way to take care of us. The issue was resolved the next day. The only reason I didn’t give 5 stars was because it took seven months for someone to finally address our issue. Until Nicole got involved, each time I called everyone seemed to push the responsibility to someone else, but Nicole took the problem head on and solved it almost immediately. Actions speak louder than words! Thank you, Nicole! More

Process was easy, the salesman Kyle was not pushy and Charlie was very curious and friendly, financing was a straight forward transaction as well. Very happy with our purchase. Charlie was very curious and friendly, financing was a straight forward transaction as well. Very happy with our purchase. More

At the Honda dealership for my Honda they vacuum the car and give me a free car wash at Wiggy Wash. So I was expecting nothing less at the Toyota dealership. Nothing like that was done. I was disappointe and give me a free car wash at Wiggy Wash. So I was expecting nothing less at the Toyota dealership. Nothing like that was done. I was disappointed. The people were nice and I am assuming the changed the oil properly. I can't remember the name of the person that helped me so I am giving Andrew Bailey a 5 star because whoever helped me was very nice. More

Drew was awesome, we set up a time for a test drive and meet us at the car on the lot. He was Very knowledgeable about the car that we were looking at. Made us feel comfortable, so he made us want to by a meet us at the car on the lot. He was Very knowledgeable about the car that we were looking at. Made us feel comfortable, so he made us want to by a 4 Runner. Thanks soooo much! Nate our finance was awesome as well. Thanks again! More

Austin AKA "Post Malone", Brock & Steven really did set me up with the most beautiful Limited Toyota in the whole state of Utah. Everything was done over FaceTime, text/phone calls and a whole lot of hust me up with the most beautiful Limited Toyota in the whole state of Utah. Everything was done over FaceTime, text/phone calls and a whole lot of hustle for us to drive out and pick up my new Tacoma. Thank you all...you were amazing to work with! Amy & Cory Massey Vernal UT More