Open Road Honda

Best and honest service. i have bad exp with use car dealer. The all laying give you wrong information. They all have low price on auto trade.con This is misleading to the customer. This should be stop dealer. The all laying give you wrong information. They all have low price on auto trade.con This is misleading to the customer. This should be stop. More

I was looking for a used Honda car around 10k$ from private party. Fortunately I went to Open Honda dealer in Edison and met Jibran who is a sales Associate. Jibran is very friendly and very patient to private party. Fortunately I went to Open Honda dealer in Edison and met Jibran who is a sales Associate. Jibran is very friendly and very patient to enough to provide various options available for me. Finally I got the Honda Accord with 33k miles for a good price. Surely I'll recommend Jibran to my friends for any assistance in buying the car in Open Honda. More

Went into the dealership looking to trade in my Honda accord and get a newer used Honda accord and left the same day with a great car. Sales associate Muhammad Jibran, was very helpful in making my trip accord and get a newer used Honda accord and left the same day with a great car. Sales associate Muhammad Jibran, was very helpful in making my trip to the dealership a success. His manager (didn't get his name) and the gentleman in the finance department all helped make it happen. Everyone was very friendly and i would recommend Open Road Honda to anyone looking to buy a car. More

The price I paid for the car was more than fair. I wish The price I paid for the car was more than fair. I wish all sales people were as nice to work with as VJ Lund. I would recomend him to family and fr The price I paid for the car was more than fair. I wish all sales people were as nice to work with as VJ Lund. I would recomend him to family and friends. More

Had the car for a year and engine went. At time of purchase I was told car had 5 years ... 80,000 mile warrenty and had a manufacture warrenty with it. Now that the engine has gone I called dodge and purchase I was told car had 5 years ... 80,000 mile warrenty and had a manufacture warrenty with it. Now that the engine has gone I called dodge and apparently the car had a 3 year 36,000 mile warrenty and at the time that I purchase the car their was no warrenty with the car. So now I gotta take them to court and my lawyer told me they pretty much committed warrenty fraud... They posted the warrenty details and told me it had a warrenty just to sell the car.... So now I'm gotta take them to court just to get his taken care of.... Don't trust them STAY AWAY from dealer... More

My wife and I were definitely rushed by Frank Yu (sales person) and Jason, the manager to take delivery of the vehicle the same day we stopped by the dealership to shop for a car. The entire experience was person) and Jason, the manager to take delivery of the vehicle the same day we stopped by the dealership to shop for a car. The entire experience was not relaxed. My wife and I were kept at the dealership from 9:30 a.m. till 2:00 P.m. No lunch break!! Oh, Frank gave us couple small bags of corn chip and bottle water. Gee, thanks. We were not given an opportunity to inspect the vehicle while the paper work was being prepared. Finally, I refused to sign the paper work unless I saw the car. Then the car brought to us for inspection. Looking back, it was last day of November and it is probably why we were rushed to take delivery. I recommend this dealership because all dealerships are more or less the same, and this one is NOT HORRIBLE. More

nice working with Mr. Shin. Talked about new feature of nice working with Mr. Shin. Talked about new feature of CR-V comparing with old one which is year 2011 Happy to drive a new one nice working with Mr. Shin. Talked about new feature of CR-V comparing with old one which is year 2011 Happy to drive a new one More

purchased Honda Odyssey 2014 Touring Model from Open Road Honda ,EDISON . They gave me a good quote compared to other Honda dealers and very satisfied with the Customer service. Yong Shin was my salesperson Honda ,EDISON . They gave me a good quote compared to other Honda dealers and very satisfied with the Customer service. Yong Shin was my salesperson here and i would recommend any one wanting to buy a honda vechile to see Yong. More

Our dissatisfaction is not with the salesperson, but rather with their management's unwillingness to meet their price commitment and their insistence on last minute dealer add-ons. We had given their rather with their management's unwillingness to meet their price commitment and their insistence on last minute dealer add-ons. We had given their internet department the price quote we received from another dealer, and Open Road stated in an e-mail that they could definitely beat the other dealer's price. In a follow up e-mail to schedule an appointment, we expressly stated that if there were any surprise costs such as undercoating, window etching, LoJack, pinstriping etc., we would not be interested in dealing with them. Open Road assured us that their pricing was clear and there would be no surprises. Since we had bought our first CRV from them a few years earlier, we felt confident that we would get a got deal as a returning customer. Needless to say, when we started to discuss price, we were told that they would not beat the quote from the other dealer, but rather just match it. The manager was adamant and would not budge. Secondly, when we asked to provide the total cost at that sale price, the dealer added an exorbitant $398 charge for documentation, $95 to clean and prep the car, and $199 for window etching. We stated that these charges were unreasonable and we would not pay for prep and window etching and that the doc fee should be reduced. The salesperson Teresa got a rejection from the manager who was not even willing to meet us part way, so we walked out. Two days later we bought a 2014 CRV EX AWD from another dealer who kept their word and honored their price quote and had no last minute add-ons. More

Folks, be very careful before you consider buying or leasing through Open Road. They will NOT properly process your license plates on any vehicles that you turn in and, when you call in or visit for ass leasing through Open Road. They will NOT properly process your license plates on any vehicles that you turn in and, when you call in or visit for assistance on getting more information about where your license plates might be, you can expect to be treated like garbage. We found out the hard way. Apparently Open Road failed to properly surrender our plates and now someone is driving around NJ, racking up tickets against our plates that should have been surrendered by Open Road. That's not just irresponsible, that's illegal. So why is this happening? After several conversations with friends and family in law enforcement, it's very clear that someone at Open Road is simply handing out sets of plates to friends/family, etc. instead of properly surrendering the plates. We've already started working with the DMV to get to the bottom of this. Should be interesting. Bottom line: Don't let this happen to you. When it comes to pick out a new car, save yourself a lot of time and trouble by skipping a visit to Open Road. More