Open Road Chevrolet

Best THING THAT HAD HAPPEND ALL DAY Every thing I needed was attended and great service. I got the most luxourious car from such a friendly place with great service availability! Im 80 s Every thing I needed was attended and great service. I got the most luxourious car from such a friendly place with great service availability! Im 80 something years old and never recived such TERIFFIC SERVICE IN MY LIFE! Its was easy and HAD A GREAT PRICE RANGE! If it were upt to me the best DEALER SHIP SERVICE WOULD GO TO THEM! And especially my salse man Cyril what a gentlemen and so is the Salse Manager! Cheers to you guys ill be coming back soon! You guys should too!!!! Sincerly, Betty Cooper More

Salesman talked to me like I'm stupid after papers signed. . The salesman Dan price was the most unprofessional salesperson I've ever dealt with. I love the car and I'm ok with the price I paid - but I don't thi The salesman Dan price was the most unprofessional salesperson I've ever dealt with. I love the car and I'm ok with the price I paid - but I don't think it's correct for a salesman to mumble under his breath saying he can't wait for me to leave. Also, after deal was done and papers signed he talked down to me every chance he got. Talked to me like I was stupid and like my questions had no validity. . . . My only regret about this purchase is that dan price was the salesman I had to deal with. Luis Rivera did my financial and I can only say good things about him - he was a complete gentlemen. . . . To me it is very sad to be treated like a jerk after spending $26000 on a used car. . . . . I am completely disgusted with him and I think as a company this dealership should have some sort of standard on how the salesman treat the customer. . . Like me or not I'm still the customer and deserve to at least be treated with a little respect. . . . More

"Certified Pre-Owned NIGHTMARE" My girlfriend visited this dealership on her own, she test drove two cars a "CERTIFIED 2010 CHEVY MALIBU" and a "CERTIFIED 2014 CHEVY IMPALA". She dec My girlfriend visited this dealership on her own, she test drove two cars a "CERTIFIED 2010 CHEVY MALIBU" and a "CERTIFIED 2014 CHEVY IMPALA". She decided to go with the Malibu for the better fuel economy and more affordable price. The cost of the car before they tacked on their "HIDDEN FEES (SERVICE CONTRACT) it would have only been about 12500.00 or less before interest from the bank. They tacked on an additional fee of 2495.00 FOR A SERVICE CONTRACT!!!!! At the time they explained the service contract only would cover OIL CHANGES AND TIRE ROTATIONS BUT WHAT THEY DIDN'T TELL HER IS THERE IS AN ADDITIONAL COST OF 2500.00 FOR THIS CONTRACT. I'M SURE IF THEY DID SHE WOULD HAVE SAID IF IT ONLY COVERS OIL CHANGES AND TIRE ROTATIONS THEN FORGET IT TO KEEP TO THE COST DOWN. That's just the start of the problems. AFTER SHE TOOK THE CAR HOME WE WERE DRIVING IN IT AND THE BACK RIGHT SIDE OF THE CAR MADE A THUMP EVERTYIME WE WENT OVER A BUMP, SO SHE DROPPED THE CAR OFF THE NEXT DAY FOR THEM TO PUT IT IN SERVICE. THE SERVICE GUY TOLD HER IT'S A USED CAR AND THIS IS WHAT YOU HAVE TO DEAL WITH BEING THAT IT'S USED. SHE HAD TO GO BACK TO THE SALES GUY AND HAVE THE SALES GUY INFORM THE SERVICE GUY TO FIX WHAT'S WRONG WITH IT AND NOT CHARGE HER ANYTHING, (LUCKILY WE WEREN'T CHARGED FOR THE SERVICE) HOWEVER, AFTER TAKING THE CAR BACK HOME SHE WAS THINKING ABOUT GOING NEW SO SHE DOESN'T HAVE TO DEAL WITH THE HEADACHES OF A USED CAR, WE TOOK IT TO A FORD DEALER TO SEE WHAT THEY COULD DO AND THEY VALUED THIS 12500.00 CAR AT AROUND 7000.00 DOLLARS. THE REASON THE VALUE IS ONLY AT AROUND 7000.00 DOLLARS IS BECAUSE THEY EXPLAINED TO US THAT THE MOTOR MOUNTS ARE BAD SO WHAT DID WE DO WE WENT BACK TO CHEVY AND TOLD THEM TO BUY US OUT OF THE CAR AND OF COURSE AS ALL DEALERS DO THEY DO NOT CARE AT ALL ABOUT HOW HAPPY OR UNSATISFIED THEIR CUSTOMERS ARE AFTER THEY GET YOU TO SIGN THAT CONTRACT. ALL THEY CARE ABOUT IS PUSHING THEIR CARS ONTO THEIR CUSTOMERS AND ONCE IT IS IN YOUR HANDS THEY ARE UNWILLING TO DO ANYTHING TO BE SURE THEIR CUSTOMERS ARE HAPPY. WE NOW HAVE TO BRING THE CAR BACK FOR THEM TO CONTINUE TO REPAIR EVERYTHING ON THE CAR THAT IS BROKEN AND HOPE THAT EVEN AFTER THE SERVICE CONTRACT WEARS OUT NOTHING GOES WRONG WITH THE CAR. I WOULD NOT RECOMMEND BUYING A CAR FROM THIS DEALERSHIP THE FORD DEALERSHIP WHICH IS JUST A LITTLE FURTHER DOWN THE ROAD IN SPRINGFIELD NJ SEEMED VERY WILLING TO TRY AND HELP US BUT UNFORTUNATELY THEY WERE UNABLE TO BECAUSE OF WHAT THEY VALUED OUR VEHICLE AT. THIS DEALERSHIP DOES NOT CARE ABOUT ITS CUSTOMERS AT ALL I WOULD NOT BRING MY FAMILY HERE I WOULD NOT BUY FROM HERE UNLESS YOU ARE A MECHANIC AND HAVE TIME TO CHECK THE CAR FULLY BEFORE YOU PURCHASE IT. More

What a Blessing! Cyril was wonderful! We can't imagine having a better experience or salesman. The process was stress free, professional, comfortable and a complete bl Cyril was wonderful! We can't imagine having a better experience or salesman. The process was stress free, professional, comfortable and a complete blessing. Thank you!!! More

Cyril was great. That was my first car from Chevrolet and i was so happy that i met Cyril. Cyril was so professional, wonderful, honest, no games, says how it is and i That was my first car from Chevrolet and i was so happy that i met Cyril. Cyril was so professional, wonderful, honest, no games, says how it is and i just loved it every minute of it. I would recommend Cyril to everyone who's thinking about buying a car. Thank you Cyril for such a wonderful customer service experience. More

Great buying experience!!!!! The salesman, Cyril McGough, was very pleasant and helpful in our leasing experience. He was very knowledgeable and help us greatly in the leasing of The salesman, Cyril McGough, was very pleasant and helpful in our leasing experience. He was very knowledgeable and help us greatly in the leasing of our new vehicle. We were treated like family by all the employees at this dealership. More

Life has never been easier! The gentlemen Cyril McGough was the best salesmen ever. Very thorough, extremely informative and just overall a pleasant person. He has many years o The gentlemen Cyril McGough was the best salesmen ever. Very thorough, extremely informative and just overall a pleasant person. He has many years of experience and it shows! I would highly recommend this dealership and salesman to a stranger, let alone family and friends! 10 Starts in my book! More

Great buying experience. This is my first car. I had great buying experience here. Sales person Cyril was extremely helpful. No hidden fees etc. They worked very hard to put m This is my first car. I had great buying experience here. Sales person Cyril was extremely helpful. No hidden fees etc. They worked very hard to put me in the car the same day. I highly recommend this dealership. More

Great Experience!!! After searching for a new vehicle, we found our way to Multi Chevrolet where we found our car. When we first stepped in, we were greeted right away wh After searching for a new vehicle, we found our way to Multi Chevrolet where we found our car. When we first stepped in, we were greeted right away which is one of the reasons that we stayed. We had looked at some dealerships and were completely ignored which did not make for a great first impression but it did lead us here and to our brand new car. Brian Toal helped us and he made the experience even better, he answered all of our questions and did not pressure us to buy at all. I would definitely recommend this dealer to anyone looking for a new car. More