Open Road Chevrolet
Union, NJ
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279 Reviews of Open Road Chevrolet
Doesn't compare to multi. Corporate greed Dropped vehicle off to be serviced. Oil change and tire rotation Now separate charges. Was told no special coupons but one listed on Web site Dropped vehicle off to be serviced. Oil change and tire rotation Now separate charges. Was told no special coupons but one listed on Web site More
An overall great experience. The people at open road chevy were very courteous and professional, especially Nick. What a guy, with so many years of experience, it shows. I wish th The people at open road chevy were very courteous and professional, especially Nick. What a guy, with so many years of experience, it shows. I wish them all a good prosperous new year! More
Open Road Chevrolet was awesome - Love our Chevy Suburban! A total pleasure in dealing with Open Road Chevy!!! We just bought a 2016 Chevy Suburban there today! We met with Brand Specialist "Joe" Faraji. He A total pleasure in dealing with Open Road Chevy!!! We just bought a 2016 Chevy Suburban there today! We met with Brand Specialist "Joe" Faraji. He was friendly and very knowledgeable about the Chevy Suburban. He took us on a test drive going through the SUV's options quite thoroughly. He answered all our questions - we had a lot of them. Joe especially took care to address our questions around financing as there were several options and recent updates in the end of year promotions such as no-cost financing and several thousands off the White LTZ model that was in their showroom. We also met with GM Wes Mancias who worked on the trade-in and gave us several options for our current vehicle. Ask for Joe Faraji or Wes. Both real pros. Through the process we even met with one of the owners of the dealership who was on site too! Can't beat that. The whole process, from walking in to walking out with a new a brand new Chevy Suburban and trading our old truck in was less than two hours. Just over the top customer service! More
NEW car purchase! Very good experience, Bella was great! Steve in finance was great! also, Eli work very well to get me a great deal. Check them out. Very good experience, Bella was great! Steve in finance was great! also, Eli work very well to get me a great deal. Check them out. More
Nice and pleasant experience. Will definitely return!!! Just picked up a new car and it was a great experience. No hassle. The sales person was very helpful and very nice. We were in and out of there in no Just picked up a new car and it was a great experience. No hassle. The sales person was very helpful and very nice. We were in and out of there in no time. Way to go Open Road. More
New car purchase Introduced to sales mgr.Eli Jimenez great n professional person and promised he'd get Susan into a new car and he did just that 2016 Trax. Will take d Introduced to sales mgr.Eli Jimenez great n professional person and promised he'd get Susan into a new car and he did just that 2016 Trax. Will take delivery end of Sept or sooner. Great guy. More
Professionally handled throughout my visit No complaints whatsoever. Most courteous and professional. Was most satisfied with most recent visit and would not hesitate in recommending this deale No complaints whatsoever. Most courteous and professional. Was most satisfied with most recent visit and would not hesitate in recommending this dealer to other prospective customers. Just one important recommendation.....be careful of overkill. Having issues submitting this review without unnecessary other requirements that you are enlisting. Not needed!!! More
Service Department My experience with Multi-Chevrolet in Union has not been good. We bought two new vehicles from them in the past two years. Our salesperson was very pr My experience with Multi-Chevrolet in Union has not been good. We bought two new vehicles from them in the past two years. Our salesperson was very professional and accomodating but the service department is lacking. Each time we brought our vehicles for servicing there was some kind of problem. Instead of making sure of customer satisfaction is was the opposite. Blaming us for for simple fixes that are under warranty. I have spoken to the general manager and service department manager once before about the treatment we received during servicing. I will never buy another vehicle from this dealership again. More
Crooks My parents are loyal customers of Multi Chevrolet. They brought car in for service and service salesperson told them they needed a fuel pump over $110 My parents are loyal customers of Multi Chevrolet. They brought car in for service and service salesperson told them they needed a fuel pump over $1100 and proceeded to give tune-up and charged for 7 hours labor. My parents said car was outside for 5 hours on lift for 2 hours and only time they saw anybody working on it was close to one. I tried to send a complaint letter to them with my phone number to discuss, they never called. I am getting ready to file law suit. I would advise ALL TO AVOID MULTI CHEVROLET IN UNION. More
Highly customer Cetnric staff - strong recommendation I had an excellent experience with Multi Subaru staff. ( Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800 ) I was looking at a used car I had an excellent experience with Multi Subaru staff. ( Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800 ) I was looking at a used car under 12000 - a tough task to find a good SUV car in that range Steve found a Nisaan Rogue from teh stock. Car was really nice and in excellent condition. Their service work shop had made it like new. Steve Subaru in sales worked with his manager and gave me an excellent offer on price. He has a Knack to attend customers, be concerned about their choices and pain points. He strives his best to deliver solutions. After paying deposit, i drive the car 2nd time and somehow i felt that side rear window was too small to look at the side lane while changing lanes. And i stalled. Steve helped me giving very good suggestion based on his experience. Anthony Izzo ( Manager of Multi Chevy ) was also very co operative and made me talk to their service engineer to provide me some insights into mirror fixing. Overall experience of working with them was super nice. Though i bugged them couple of times , every time they were very patient and tried to help even though Nisaan was not their speciality. I strongly recommend to work with Steve Subaru at Address : 2675 US-22, Union, NJ 07083 Phone:(908) 686-2800 More