Open Road Chevrolet

It was fine as usual This particular day it took a bit longer but it was fine. Service people are nice and free coffee, muffins and bagels is good always. This particular day it took a bit longer but it was fine. Service people are nice and free coffee, muffins and bagels is good always. More

Exceptional Customer Service on a new lease The sales staff know what customer service really means! They are knowledgeable salesmen making their customers happy. They helped me weigh all my opt The sales staff know what customer service really means! They are knowledgeable salesmen making their customers happy. They helped me weigh all my options, made me a knowledgeable buyer, helped me find the right car for my current placement in life, and made sure the I drove off the lot happy with my purchase. They worked late one night and for hours the next to get me the deal I wanted. My salesmen even came in on his day off to complete our sale and help me set-up the car. A week later he checked in again to make sure the car was meeting my expectations. Could not have asked for a better experience. Highly Recommend! Ask for David! More

Doesn't compare to multi. Corporate greed Dropped vehicle off to be serviced. Oil change and tire rotation Now separate charges. Was told no special coupons but one listed on Web site Dropped vehicle off to be serviced. Oil change and tire rotation Now separate charges. Was told no special coupons but one listed on Web site More

An overall great experience. The people at open road chevy were very courteous and professional, especially Nick. What a guy, with so many years of experience, it shows. I wish th The people at open road chevy were very courteous and professional, especially Nick. What a guy, with so many years of experience, it shows. I wish them all a good prosperous new year! More

Open Road Chevrolet was awesome - Love our Chevy Suburban! A total pleasure in dealing with Open Road Chevy!!! We just bought a 2016 Chevy Suburban there today! We met with Brand Specialist "Joe" Faraji. He A total pleasure in dealing with Open Road Chevy!!! We just bought a 2016 Chevy Suburban there today! We met with Brand Specialist "Joe" Faraji. He was friendly and very knowledgeable about the Chevy Suburban. He took us on a test drive going through the SUV's options quite thoroughly. He answered all our questions - we had a lot of them. Joe especially took care to address our questions around financing as there were several options and recent updates in the end of year promotions such as no-cost financing and several thousands off the White LTZ model that was in their showroom. We also met with GM Wes Mancias who worked on the trade-in and gave us several options for our current vehicle. Ask for Joe Faraji or Wes. Both real pros. Through the process we even met with one of the owners of the dealership who was on site too! Can't beat that. The whole process, from walking in to walking out with a new a brand new Chevy Suburban and trading our old truck in was less than two hours. Just over the top customer service! More

NEW car purchase! Very good experience, Bella was great! Steve in finance was great! also, Eli work very well to get me a great deal. Check them out. Very good experience, Bella was great! Steve in finance was great! also, Eli work very well to get me a great deal. Check them out. More

Nice and pleasant experience. Will definitely return!!! Just picked up a new car and it was a great experience. No hassle. The sales person was very helpful and very nice. We were in and out of there in no Just picked up a new car and it was a great experience. No hassle. The sales person was very helpful and very nice. We were in and out of there in no time. Way to go Open Road. More

New car purchase Introduced to sales mgr.Eli Jimenez great n professional person and promised he'd get Susan into a new car and he did just that 2016 Trax. Will take d Introduced to sales mgr.Eli Jimenez great n professional person and promised he'd get Susan into a new car and he did just that 2016 Trax. Will take delivery end of Sept or sooner. Great guy. More

Professionally handled throughout my visit No complaints whatsoever. Most courteous and professional. Was most satisfied with most recent visit and would not hesitate in recommending this deale No complaints whatsoever. Most courteous and professional. Was most satisfied with most recent visit and would not hesitate in recommending this dealer to other prospective customers. Just one important recommendation.....be careful of overkill. Having issues submitting this review without unnecessary other requirements that you are enlisting. Not needed!!! More

Service Department My experience with Multi-Chevrolet in Union has not been good. We bought two new vehicles from them in the past two years. Our salesperson was very pr My experience with Multi-Chevrolet in Union has not been good. We bought two new vehicles from them in the past two years. Our salesperson was very professional and accomodating but the service department is lacking. Each time we brought our vehicles for servicing there was some kind of problem. Instead of making sure of customer satisfaction is was the opposite. Blaming us for for simple fixes that are under warranty. I have spoken to the general manager and service department manager once before about the treatment we received during servicing. I will never buy another vehicle from this dealership again. More