Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Open Road BMW
Edison, NJ
798 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
798 Reviews of Open Road BMW
May 17, 2022
Michael Simone helped me out with buying out my leased car when the lease came due. He worked around my schedule and was very accommodating. He asked questions to understand what I need and provided me wi car when the lease came due. He worked around my schedule and was very accommodating. He asked questions to understand what I need and provided me with options for a new vehicle as well. When I made a decision to buy my leased car, he made sure that it was properly inspected and anything that need to be fixed was. I will definitely return to Mike for my next BMW! More
by Vasiliykv
Employees Worked With
Michael Simone
April 29, 2022
Just wanted to thank David Lutz for a great pressure free buying experience. I love my new 3 series. Will be bringing my wife in soon when her lease is up! Thank you again!! John Redsky. buying experience. I love my new 3 series. Will be bringing my wife in soon when her lease is up! Thank you again!! John Redsky. More
by jred40542
Employees Worked With
David Lutz
April 28, 2022
Bought an i4 here and the whole experience was great. Everyone was very friendly and professional at every step and the process was very smooth with all of my questions answered. Everyone was very friendly and professional at every step and the process was very smooth with all of my questions answered. More
by Dahkang
Employees Worked With
Hamada Elmasry
April 24, 2022
Great buying experience. I was buying from our of state but Michael Simone, the sales consultant, was excellent in communication. He took pictures and videos of the car and w I was buying from our of state but Michael Simone, the sales consultant, was excellent in communication. He took pictures and videos of the car and was available 24/7 for my many questions. On the day of the sale, i was pleasantly surprised at how fast they processed the paperwork and got me out of there. I highly recommend Michael and OR BMW. More
by EddyLFC
Employees Worked With
Eric Goldberg, Michael Simone
April 22, 2022
I just traded in my x5 for x7. It’s my third car from BMW open road. Hamada Elmasry has been excellent and proactive in helping me with the deal This is my third purchase from him It’s my third car from BMW open road. Hamada Elmasry has been excellent and proactive in helping me with the deal This is my third purchase from him in the past six years. I would strongly recommend him for your next BMW purchase. Best of luck to all you guys. More
by radwashawki@aol.com
Employees Worked With
Hamada Elmasry
April 22, 2022
I converted X5 lease to retail last week. Pedro has been excellent in helping me with the process. This is my third purchase from him in the last three years. Very proactive in giving me opti Pedro has been excellent in helping me with the process. This is my third purchase from him in the last three years. Very proactive in giving me options and makes it easy. I would strongly recommend him for your next BMW purchase. More
by Pallia
Employees Worked With
Pedro De Sousa Melo
April 21, 2022
great experience buying my 4th car at Open Road BMW from the same kind and explicit sales associate Hamada Elmasry, as always I got a great deal. Everyone in the dealership is ineffably friendly and nice. the same kind and explicit sales associate Hamada Elmasry, as always I got a great deal. Everyone in the dealership is ineffably friendly and nice. I’m immensely happy just dealing with BMW open road. Highly recommend.. More
by Alex Shawki
Employees Worked With
Hamada Elmasry
April 20, 2022
Please run , this dealer is absolutely nothing but big scam , starting from sales to service department, purchased 2 cars in period off 2 weeks , went back for service 2 1/2 weeks after I purchased first scam , starting from sales to service department, purchased 2 cars in period off 2 weeks , went back for service 2 1/2 weeks after I purchased first car and they hassled me for $150 telling me that warranty did not caver loose heat vent , then they telling me I need new tires and oil change on 2 1/2 WEEKS OLD CERTIFIED CAR that I purchased from them , wen I reminded service manager that I purchased this car certified not even 2 1/2 weeks ago the presided to tell me OHH THEY ONLY RECOMMENDING TIRES AND OIL CHENGE , if you are lucky to speak to service manager she will not let you talk or explain anything, she will talk over you and at you, if they don’t make money from you then they will just ignore you , More
by gandur841
Employees Worked With
Pedro De Sousa Melo
April 20, 2022
I had a great experience buying my car at Open Road BMW from the salesman David Lutz and service consultant John Ladany I got a great deal with no surprises and was treated like family from the service dep from the salesman David Lutz and service consultant John Ladany I got a great deal with no surprises and was treated like family from the service dept. Everyone in the dealership couldn't be nicer, I will def be purchasing another BMW from Open Road of Edison More
by tagman
Employees Worked With
John Ladany, David Lutz
