Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Open Road BMW
Edison, NJ
795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
795 Reviews of Open Road BMW
June 15, 2022
Bigger isn’t always better. Awful experience. Overpriced to review any problems with my car thur a computer.By the the way 6 hours really! my advisor Anthony Cimini I told him I Awful experience. Overpriced to review any problems with my car thur a computer.By the the way 6 hours really! my advisor Anthony Cimini I told him I recorded a noise on my phone. I wanted the service guy to hear it .. he never told him. He sent me a phone number to reach him which he didn’t answer because he was on break..a very long break. Shout out to the Technician Sergheil Vanicikin he explained everything to me.. I was waiting for my car because I was told they were washing it. Well this gets better. I went outside to find out what was going on with my car it was another hour. The gentleman outside looked into it. My car was outside parked because they left the key to my car where they wash the cars. I will never go back. I never had a problem all the years I took my car to them when they were in the smaller building. More
by Sukijeb
Employees Worked With
Serghel Vanicikin
June 06, 2022
We had pleasure working with Michael Simone. Michael was very attentive, not pushing his own agenda, listened what we needed, was very flexible on the price. Bottom line we gat the car we want Michael was very attentive, not pushing his own agenda, listened what we needed, was very flexible on the price. Bottom line we gat the car we wanted and happy with the whole process. Highly recommend. More
by IG
Employees Worked With
Michael Simone
May 29, 2022
Highly recommend Open Road Bmw and in particular my Salesman, Michael Simone. He went out of his way throughout the entire process from my initial inquiry… to purchase and post purchase to make sure e Salesman, Michael Simone. He went out of his way throughout the entire process from my initial inquiry… to purchase and post purchase to make sure everything was perfect and went smoothly. He immediately responded to all of my calls and text messages… even while he was on vacation. If you need a car … he is the one to call!!! More
by Mikea
Employees Worked With
Michael Simone
May 28, 2022
I don’t know where to begin. My rep Michael Simone was beyond courteous and helpful. The level of professionalism was outstanding. The process of purchasing my BMW has been the e My rep Michael Simone was beyond courteous and helpful. The level of professionalism was outstanding. The process of purchasing my BMW has been the easiest and fastest I’ve ever experienced. I definitely would recommend him and the dealership. Everyone was so helpful. If I could give 10 stars I would. Thank you Open Road for making my experience a pleasure. More
by Sballaro
Employees Worked With
Michael Simone
May 26, 2022
Thank you again David Lutz for a pleasant buying experience. Purchasing a vehicle is usually stress producing for my husband and I. David made the experience much better than our last buying experie experience. Purchasing a vehicle is usually stress producing for my husband and I. David made the experience much better than our last buying experience. We will definitely work with David again when we need a new vehicle. More
by Height14
Employees Worked With
David Lutz
May 19, 2022
I want to give 5 stars to my salesperson Hamada. This is our third car at Open Road Hamada always keep in touch with us. And answer all the question, I will definitely tell my friends and family t This is our third car at Open Road Hamada always keep in touch with us. And answer all the question, I will definitely tell my friends and family to come down Open Road if they want to buy BMW . More
by Wangcharles315424
Employees Worked With
Hamada Elmasry
May 17, 2022
Michael Simone helped me out with buying out my leased car when the lease came due. He worked around my schedule and was very accommodating. He asked questions to understand what I need and provided me wi car when the lease came due. He worked around my schedule and was very accommodating. He asked questions to understand what I need and provided me with options for a new vehicle as well. When I made a decision to buy my leased car, he made sure that it was properly inspected and anything that need to be fixed was. I will definitely return to Mike for my next BMW! More
by Vasiliykv
Employees Worked With
Michael Simone
April 29, 2022
Just wanted to thank David Lutz for a great pressure free buying experience. I love my new 3 series. Will be bringing my wife in soon when her lease is up! Thank you again!! John Redsky. buying experience. I love my new 3 series. Will be bringing my wife in soon when her lease is up! Thank you again!! John Redsky. More
by jred40542
Employees Worked With
David Lutz
