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Open Road BMW
Edison, NJ
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790 Reviews of Open Road BMW
This is my third time there.Great on site and after sales service and knowledge of the product. They offer the best available options in terms of pricing and product service and knowledge of the product. They offer the best available options in terms of pricing and product More
Hamada Elmasri was an outstanding salesman and all around honest person who looks out for the best interests of the customer, he even went out his way to negotiate with my insurance company to get me a bette honest person who looks out for the best interests of the customer, he even went out his way to negotiate with my insurance company to get me a better rate for the car i was buying. Definetly ask for this salesman and you will walk out the dealership happy. More
Great experience. Drew is a very nice and responsive salesman. He was very patient, helped us to check inventory and got the car we want from another location and had everything ready in couple of days. salesman. He was very patient, helped us to check inventory and got the car we want from another location and had everything ready in couple of days. Drew got us a very good price and we are completely happy with the deal and services he has provided. More
I used to be a Lexus customer and this is my first BMW. Nitin, Justin and Steve made by first BMW leasing experience thoroughly enjoyable and fairly quick. Very friendly and gave me one of the best deals. Nitin, Justin and Steve made by first BMW leasing experience thoroughly enjoyable and fairly quick. Very friendly and gave me one of the best deals. At the time of delivery, everything was kept ready so I was in and out in less than an hour !! Explained all the cool features that come with the Premium 1/2/cold weather package for the 528i. Would recommend this dealer and these guys anytime. -Aquino Almeida More
Tony made all the effort to find the "perfect car " ( suv) for us & coming from the manufacturer, it only took a couple of days for us to get the car. " ( suv) for us & coming from the manufacturer, it only took a couple of days for us to get the car. More
The overall experience was the best I have ever had at a car dealership. Igal was fantastic to deal with -- organized, honest and very knowledgeable. He knows the cars inside and out and was very helpful car dealership. Igal was fantastic to deal with -- organized, honest and very knowledgeable. He knows the cars inside and out and was very helpful getting me up to speed on the features. He has great follow-up too and I have a lot of confidence in this dealership. My first BMW and my first experience with Open Road -- so far, excellent More
I shopped around for my dream 328 xi for a while, until I walked into Open Road BMW and Thomas approached me. He was friendly, knowledgable, and was able to teach me a few things about financing a car. Buyin walked into Open Road BMW and Thomas approached me. He was friendly, knowledgable, and was able to teach me a few things about financing a car. Buying a car from him was easy and an all around great experience. Thank you Thomas, Alex and all the people that helped. More
The lease is over; Thank god ! Never had major The lease is over; Thank god ! Never had major problems for over 30 years, then I lease a BMW; Open Road BMW: the worst phone system(had to hold The lease is over; Thank god ! Never had major problems for over 30 years, then I lease a BMW; Open Road BMW: the worst phone system(had to hold for over 20 min), then they were nasty, I always had to wait a very long time, come back because they didn't correct the problem. They are way too busy, there is way too many problems with the cars, they overbook way too many customer, they never have a loaner available unless I would wait for 10 days! Lets make is very clear: This location is Very Bad, it's not just the car ! The biggest joke is seeing the great reviews but it's ok I would do the same if I would work for BMW !! Stay away from this dealer !!! More
We had a wonderful experience at Open Road BMW. Tony, Justin and Christine were extremely friendly and made the whole experience a very smooth one. I would recommend this dealership to my friends and fam Justin and Christine were extremely friendly and made the whole experience a very smooth one. I would recommend this dealership to my friends and family. More
Igal did a great job in talking with me and explaining details of the cars I test drove. I felt comfortable and did not feel any pressure at all. I came in alone (without my husband) and felt confident details of the cars I test drove. I felt comfortable and did not feel any pressure at all. I came in alone (without my husband) and felt confident with the choice I made. Having Igal there made my decision to buy the SUV easier because he understood my concerns etc. He took extra time and stayed after closing hours to ensure that I drove home same night with my new SUV. I want to thank Igal for a job well done! More