Open Road BMW

The Service Team is Exceptional – Every Time I purchased my car at another dealership but I take my BMW to Open Road for service and repairs. Why? Because Craig Hacker and Jim Crowe not only ru I purchased my car at another dealership but I take my BMW to Open Road for service and repairs. Why? Because Craig Hacker and Jim Crowe not only run a great service department, but they listen and are accessible to answer my questions and explain the entire process. I also want to comment on the service advisor, Anthony Sinno. He is highly efficient, organized and really knows the vehicles. I have a car background and Anthony is very knowledgeable. Over the past 3 years, I’ve always received excellent service from Craig, Jim and Anthony. I’ve also had great experiences when I needed repairs. On one occasion some construction caused an issue with my headlights. On very short notice, Anthony had my car in the service department and Jim was explaining the problem. In a very short time, my car was ready, and I was driving away. I really value our relationship and highly recommend Craig, Jim and Anthony. More

Jim Crowe - Simply the Best Jim Crowe has always been a pleasure to work with. Jim is extremely knowledgeable, friendly and provides exceptional service. I will not get my car Jim Crowe has always been a pleasure to work with. Jim is extremely knowledgeable, friendly and provides exceptional service. I will not get my car serviced at any other dealership besides Open Road because of Jim. More

Incredible buying experince with Paul Moomjian! To whom it may concern: My recent used BMW buying experience with Open Road BMW in Edison, New Jersey was positively incredible. As I am based in To whom it may concern: My recent used BMW buying experience with Open Road BMW in Edison, New Jersey was positively incredible. As I am based in Seattle, WA and I had very little experience dealing with a remote transaction of this scale, I was understandably nervous. As it turned out, I had no reason to be nervous. Due to the high price of used cars in the Seattle region I hesitantly decided to perform a nation-wide search for my next car – a used BMW M3 sedan. After one and one half years my search came to an end due to the incredible work of the used car team at Open Road BMW, especially that of saleperson Paul Moomjian. For me my experience with Open Road BMW in Edison, NJ added to my already nice list of great things that came from New Jersey in 2014. After the Seattle Seahawks won their first! Lombardi Trophy in New Jersey in February, it was icing on the cake to end my lengthy nationwide search for a high quality used BMW M3 sedan delivered from New Jersey. My search started in November of 2012. During this time I corresponded with 42 different dealerships and 9 different private sellers across the US, until finding the perfect car at the right price at Open Road. The original goal was to find an M3 sedan with less than 40,000 miles (and 6sp, and navigation, and m-drive, and DCT, and with carbon fiber trim, and not red interior, and not red, white, or blue exterior) – so finding this particular car at Open Road with just over 20,000 miles was positively amazing. Throughout my process Paul was responsive to all of my emails, phone calls, and even after-hour texts. He helped collect photos while the car was still being prepped, he coordinated my friend test driving the car at my behest, he managed the pile of paperwork (….yes, I am buying this car, no I will not operate it in New Jersey, etc….), and he ensured that the car was properly loaded on to the transporter truck. Paul was honest about the condition of the car, and kept me updated as to the status of the minor repairs that were being performed. I also want to take this opportunity to thank the other Open Road folks who were heavily involved – notably Alex Rosenberg and Michael Mayfield who helped facilitate the remote transaction. One last anecdote about Paul’s work that demonstrates his (and by extension Open Road’s) dedication to the customer – As he helped load the car on the transporter, he noticed that the right rocker panel had some minor damage – that he had not disclosed in our previous discussion, nor that my friend, who test drove the car, had uncovered. Paul called me that day and offered to send me a check for his estimate to repair the rocker damage. I was frankly amazed! Thanks again to Paul Moomjian and the Open Road BMW team in Edison, NJ and here’s to many more Superbowl trophies for the Hawks and to many more happy miles in the Open Road M3! Best, Jim More

Was looking for lease on 428xi convertible AWD 2014/2015 So the offer from open road was For a new 428xi convertible AWD 2014 4229 down which is excluding your taxes and fee + 599 a month This model ha So the offer from open road was For a new 428xi convertible AWD 2014 4229 down which is excluding your taxes and fee + 599 a month This model had limited upgrades and MSRP was 55,300 Finally bought 428xi convertible AWD 2014 with all upgrades and M package from another dealership 3000 down which is excluding your taxes and fee + 599 a month and MSRP was 63,635.00 One must look at 4-5 dealerships before making a final call, must see some dealers in NYC. More

Certified Pre-Owned X5 I purchased a pre-owned X535d from Dave Lutz, my sales advisor. The experience was great from the initial phone call when I spoke with him, arrived at I purchased a pre-owned X535d from Dave Lutz, my sales advisor. The experience was great from the initial phone call when I spoke with him, arrived at the certified pre-owned showroom, the folks there were v. friendly. Dave was v. knowledgeable about the vehicle, had it ready and tank filled up, gave me a few route options to choose from for my test drive. We did the deal quickly, I wasn't intending to buy a car that day, but with the BMW incentives and the pricing it was a no brainer to buy this much in demand vehicle. Dave was v. low stress, not pushy, v. respectful guy. I recommend working with him if you are in the market. He also pulled in Alex, the manager as needed and all around I was given the straight facts, no BS and beginning to end it was 4hrs, but I hardly noticed! When I went in to see Michael Mayfield, there weren't any surprises, good advice given and I was shown the different financing options as I requested, without any issue. Overall an excellent experience, I am female and this was my concern, getting respect, and this dealership gives you that, the follow up is great too. Note: I'm local, Dave helped me get this car home, I dropped him back, no questions asked. Highly recommend this team, see Dave, he will work with you if you're a serious buyer. More

75700 Cameo listened to what I wanted and found the car I was looking for. She didn't push me to take a car she had on the floor at that time. She found me Cameo listened to what I wanted and found the car I was looking for. She didn't push me to take a car she had on the floor at that time. She found me the car I asked for within 1day. More

Norbert excellent client advisor. this is my first experience at this dealership all my life i been buying cars from openroad vw i had a jetta gli 2006 then i had a passat 2009 and my this is my first experience at this dealership all my life i been buying cars from openroad vw i had a jetta gli 2006 then i had a passat 2009 and my last car was a tiguan 2011. i needed another car well because with the kind of work i do im always on the road and practically live in it for like 10hr a day 6 das a week never thought to stop by and look at a bmw ,but my boss took me there and said it the best car ride you will ever have so i lisent ot him and when to the dealership on edison . Norbet was my client service rep from the frist time i met him i got a good feeling and i wasnt wrong...he's been since day 1 helping me until i got my car a 2015 BMW X3 ...He's been following-up during my recent purchase up to this day he been helping me and i feel i did a great decision by getting this vechicle ...thank you so much Norbert you have been a great help from the start i will definitely recommed my friends great service , norbert his been friendly and specially understood my needs ... More

Cameo Rollins - An Excellent Client Service Representative Cameo Rollins of Open Road BMW Pre-Certified in Edison, NJ was extremely knowledgeable, responsive, and demonstrated impeccable follow-up during my re Cameo Rollins of Open Road BMW Pre-Certified in Edison, NJ was extremely knowledgeable, responsive, and demonstrated impeccable follow-up during my recent car purchase this month. Cameo took the time to understand my needs and provided me with options that truly suited my needs. I heartily recommend her to anyone looking to purchase a new or used vehicle. More

Experiences with Cameo Rollins and Michael Mayfield I first visited Open Road BMW in early June and had been referred specifically to Cameo Rollins by a friend at Open Road Honda. From the moment we fir I first visited Open Road BMW in early June and had been referred specifically to Cameo Rollins by a friend at Open Road Honda. From the moment we first met, I found Cameo to be professional, friendly, courteous, responsive, creative, realistic and frank in her counsel with regards to my particular circumstances. I am now in a car that I love as are two other family members. Cameo has sold my family 4 cars in the [ast month and I will be recommending her to any and all who approach me about interest in purchasing a BMW. Similarly, my experiences with Michael Mayfield were equally pleasant. Very easy to talk to, helpful, funny, courteous, professional and friendly. Thank you Cameo, Michael and everyone at Open Road BMW! More

Excellent Experience Leasing my BMW with Open Road BMW I leased a new 2015 BMW 428xi Gran Coupe from the professionals at Open Road BMW. They really were a pleasure to deal with. During the time I ordered I leased a new 2015 BMW 428xi Gran Coupe from the professionals at Open Road BMW. They really were a pleasure to deal with. During the time I ordered the car to when I finally picked it up I dealt with 3-4 people who were also friendly and responsive. They worked as a team and made me feel valued. I can't recommend them enough. IF you are in the market for a BMW make sure you give Open BMW a visit, they will earn your business! I couldn't be happier. More