Open Road BMW

My Experiences the past 14 years My experience the past 14 years and 5 cars later with my Salesmen Douglas Jeffries of BMW Open Road of Edison has been Great. He knows what I like whe My experience the past 14 years and 5 cars later with my Salesmen Douglas Jeffries of BMW Open Road of Edison has been Great. He knows what I like when I am looking for something new and always give me the Best service. Doug and Open Road have become someone I refer to All my friends, family, and people I meet in my business . Shirley Stewart More

Happy Customer. A few weeks ago I went into Open Road BMW at Edison to inquire about the new 4281 model. I was lucky enough to have met and spoke with Doug Jeffrey, a A few weeks ago I went into Open Road BMW at Edison to inquire about the new 4281 model. I was lucky enough to have met and spoke with Doug Jeffrey, a sale representative. Mr Jeffrey was able to explain everything to me about the 4281 model for me to easily made up my mind about the 428I coupe. He was very helpful in securing a lease contract for me. This was the best experience I ever had buying/leasing a vehicle, and this was simply because of the experience, courteousness and professionalism of Mr. Jeffrey. I was not in anyway pressured to complete the deal. He went out of his way to try and find the colors I was looking for and the price I was comfortable with. Once the vehicle was located and the deal was signed, he spent time going over the car features with me. I am very happy and I would definitely recommend Doug Jeffrey and Open Road BMW to family members and friends. Hartman Walker. More

Jim Crowe saved us again Recently we had an issue with our 328 which turned out to be a major issue. And of course the issue happened late in the day. I called the dealershi Recently we had an issue with our 328 which turned out to be a major issue. And of course the issue happened late in the day. I called the dealership and happened to speak to Jim Crowe. He told me to come right in and to my surprise had a loaner car ready. The next day I found out the issue was a major problem, but to Jim's credit, he was able to get us taken care of and back out on the road. I can't thank Jim enough for his great service and commitment to help. He always does what is needed. More

I bought my dream car Open Road and Paul M were great to me. They helped me find an amazing preowned that was like new. They gave me a great price on my trade in and walk Open Road and Paul M were great to me. They helped me find an amazing preowned that was like new. They gave me a great price on my trade in and walked me through everything I need to know. There was no pressure, just options. Everyone was friendly and kind. By far, my best car purchase experience! I've already recommended them to friends and family. More

Always a great experience! Ive been a customer of bmw for quite some time now and i must say i am very pleased with the service. Stephen Scofield usually is the one that assists Ive been a customer of bmw for quite some time now and i must say i am very pleased with the service. Stephen Scofield usually is the one that assists me and i am always satisfied with the help that he offers. Thank you Stephen for great service. -Dan Cubelo More

Professional, Courteous, and Superior Service! The staff is friendly, knowledgeable, and always willing to listen to my concerns and questions. This location is conveniently located in central new The staff is friendly, knowledgeable, and always willing to listen to my concerns and questions. This location is conveniently located in central new jersey and the parts department is swift and prices are competitive, not to mention the quality is top notch!! More

PROFESSIONAL,FRIENDLY,OUTSTANDING SERVICE!!! What's more precious than your children...NOTHING AT ALL Well, OPEN ROAD BMW(Edison,NJ) I will FOREVER be grateful for the HOSPITABLE, COURTEOUS,P What's more precious than your children...NOTHING AT ALL Well, OPEN ROAD BMW(Edison,NJ) I will FOREVER be grateful for the HOSPITABLE, COURTEOUS,PROFESSIONAL SERVICE both Hamada Elmasry and Alex Rosenburg have shown our family consistently throughout the years.Our first BMW purchase was back in 2004 when our daughter Taylor was a mere 6 months old....to-date our little princess is 10 years old and there is no other dealership we would TRUST with our MOST PRIZED POSSESSION's safety{our daughter}or we would rather give our business to. In addition, Joe Caravano in new car sales (accessories) and Billy Shannon(service) dept are not only KNOWLEDGEABLE these gentleman are PERSONABLE, PROFESSIONAL and FRIENDLY...FOREVER OUR EXTENDED FAMILY OPEN ROAD BMW EDISON. More

Exceptional Service! I have been bringing my BMWs here for service for over a year. Overall service is excellent! Special than you goes to Anthony who goes above and beyon I have been bringing my BMWs here for service for over a year. Overall service is excellent! Special than you goes to Anthony who goes above and beyond for customers. Even though BMW of Manhattan is closer I choose to bring it here based on my experience with both dealerships. Great job guys! More

Best service manager- Jim Crowe The professionalism and kindness of the service manager Jim Crowe at Open Road BMW in Edison is outstanding. Jim Crowe will help you with any problem The professionalism and kindness of the service manager Jim Crowe at Open Road BMW in Edison is outstanding. Jim Crowe will help you with any problem you are experiencing and will make sure your car is perfectly fixed and that you will always receive a loaner car. Jim Crowe is great with customers and very knowledgeable, therefore you will never be disappointed no matter what the issue is with your car. Regardless if you have warranty or not, Jim Crowe will guarantee your car will fixed on time at the most reasonable and fair rate. I have a 2011 535 xdrive and have been to many BMW service location, but ever since the first time I went to BMW OPEN ROAD, I have never went anywhere else, despite the location is 40 miles away from my house. Visit BMW of Edison and enjoy the best experience provided by Jim Crowe and his exceptional service advisors like Jin Yoon, Britney, Adam, etc. More

BMW X5 I came to the dealership to buy BMW X5 and I had great experience. I worked with Eugene and he was excellent. Eugene was low key, not pushy and respec I came to the dealership to buy BMW X5 and I had great experience. I worked with Eugene and he was excellent. Eugene was low key, not pushy and respectful. He had filled the car up prior to my arriving. We did the deal quickly and he continued to follow up post sale and provide advice on other items. Very knowledgeable about the vehicle. More