Open Road BMW

I wish I had another service center close by. Most unprofessional service center I have ever been too. In last 20 years, I have owned 5 different cars and never had an experience like I was subj Most unprofessional service center I have ever been too. In last 20 years, I have owned 5 different cars and never had an experience like I was subjected to in this facility. A place of full lies when it came to making reservations and promises with car loaners. Took them full 4 days to fix an issue , after I already had diagnosed for them. Give yourselves a favor. If you love your car, never go to this place. More

Highly Recommended I just purchased an X3 from Paul Moomjian and I couldn't be happier! Paul was extremely knowledgeable and friendly. He helped me find exactly what I I just purchased an X3 from Paul Moomjian and I couldn't be happier! Paul was extremely knowledgeable and friendly. He helped me find exactly what I was looking for at a great price! The staff was great also - very well organized and efficient, making the overall experience pleasurable. I highly recommend Paul and this dealership! More

Great Experience I hooked up with Dave Kempf for my X5. Got me just what I was looking for and it fit my budget. Had someone go over the car with me. Will definitely I hooked up with Dave Kempf for my X5. Got me just what I was looking for and it fit my budget. Had someone go over the car with me. Will definitely recommend. More

excellent and compassionate service " Rosie" is the best. Compassionate and knowledgeable! He got me what I wanted and he is always so helpful, wouldn't have it any other way! Will ke " Rosie" is the best. Compassionate and knowledgeable! He got me what I wanted and he is always so helpful, wouldn't have it any other way! Will keep going back. More

Excellent sales rep. I highly recommend this dealership due to the amazing experience I’ve had with the sales rep Eugene. This is my second lease experience with him. He i I highly recommend this dealership due to the amazing experience I’ve had with the sales rep Eugene. This is my second lease experience with him. He is so friendly, professional, helpful and knowledgeable. He was always easy to contact and available during my lease for service and questions. I returned to lease a new BMW because of the pleasant experience I’ve had with him. I couldn’t imagine going anywhere else. More

"That's thirty minutes away. I'll be there in ten." David Kemp is a do-it-all manager. He gets its done from locating the exact vehicle you are looking for to delivering it to your doorstep to making su David Kemp is a do-it-all manager. He gets its done from locating the exact vehicle you are looking for to delivering it to your doorstep to making sure paperwork is to the penny exact, he is your man! He is there for you from the moment you call for your first inquiry, along the journey of ownership, and eventually to when it's time for your next BMW. More

Amazing!!! Eugene is the best! He is very knowledgeable, helpful and supportive. This is the 2nd lease with him and I will continue to always use and recommend h Eugene is the best! He is very knowledgeable, helpful and supportive. This is the 2nd lease with him and I will continue to always use and recommend him. More

Terrific Igor was terrific very helpful. I found the staff to be very accommodating. The managers went out of their way to help me with everything that I neede Igor was terrific very helpful. I found the staff to be very accommodating. The managers went out of their way to help me with everything that I needed. I will highly recommend this dealership to all my friends and family. More

Useless Igor has been absolutely useless. I gave him a 5 star rating initially but I have been waiting for my plates for almost two months, when I call Igor Igor has been absolutely useless. I gave him a 5 star rating initially but I have been waiting for my plates for almost two months, when I call Igor he says he'll get back to me but never does. He never knows anything and it is never his fault, it's always the "business office" which is mysteriously never available. Run Away from Igor! More

Fast, efficient, and friendly process. Igor Deychman provided a pleasant buying experience. He was patient with my questions, friendly and knowledgeable. I was looking for a particular gro Igor Deychman provided a pleasant buying experience. He was patient with my questions, friendly and knowledgeable. I was looking for a particular group of features on a gently used X5. Igor managed to get the vehicle I was interested in to the dealership for a test drive within an hour of my calling to express interest and ask questions. The entire transaction took very little time, and I had keys in hand before closing the same day. English teacher More