Open Road BMW

Great experience with Igor Deychman. Everything I wanted and very fast too!! Highly recommended!! From the test drive to the paperwork, everything was seamless. Thanks and very fast too!! Highly recommended!! From the test drive to the paperwork, everything was seamless. Thanks More

I had a very smooth, streamlined experience. Igor helped me with all the details for my purchase and helped me pay what I wanted to. me with all the details for my purchase and helped me pay what I wanted to. More

Bob G I generally don,t like going to car dealerships. Got a car from Dave Kempf and I didn’t leave my house, the way it should be. I generally don,t like going to car dealerships. Got a car from Dave Kempf and I didn’t leave my house, the way it should be. More

The service department at Open Road BMW is horrible and has been for many years. I’ve only gone to them when I’ve had to (warranty) and won’t even do that going forward (I’ll drive a lot further). The h has been for many years. I’ve only gone to them when I’ve had to (warranty) and won’t even do that going forward (I’ll drive a lot further). The hold message talks about 5 star service and exceeding expectations, but they are the exact opposite. They over promise, under deliver, and provide incredibly poor service. My most recent example was this week when I scheduled an appointment to drop off my car Tuesday morning, explained over the phone why I was bringing it in for two issues, completed the drop off envelope repeating my reasons for bringing the car in, and then got a call Wednesday morning asking what was wrong with the car. No call back on Wednesday, and multiple calls from me to follow up. On Thursday, I was told that they couldn’t figure out either problem although they acknowledged that there was a problem. So 3 days after my appointment date, I got the car back with nothing solved. More

Great Experience Dave was awesome. Explained the paperwork and vehicle throughly I was thrilled with the price and service and honesty. Will refer Dave to friends an Dave was awesome. Explained the paperwork and vehicle throughly I was thrilled with the price and service and honesty. Will refer Dave to friends and family for BMWs. More

great experence Great experience getting me new bmw x3. car was delivered to my home in manhattan. Was extremely convenient and i did not have to leave my home. Dav Great experience getting me new bmw x3. car was delivered to my home in manhattan. Was extremely convenient and i did not have to leave my home. Dave was great!! Would recommend to all my friends. More

This dealership has problems! These other reviews are fake These people are abrasive and not customer focused. The service department receptionists are nice as can be but the service managers bring "tough guy These people are abrasive and not customer focused. The service department receptionists are nice as can be but the service managers bring "tough guy" attitudes. Bring your business to other BMW dealerships and save yourself the trouble. More

Open Road The whole transaction was great. Dave took care of everything. And delivered the car to my house. No wasted time. Also saved me a bunch of money. The whole transaction was great. Dave took care of everything. And delivered the car to my house. No wasted time. Also saved me a bunch of money. More

Unique facility very clean ,staff greets customers promptly in a polite friendly manner. Great service and communication from Eugune Poznyak. Will come back for future. promptly in a polite friendly manner. Great service and communication from Eugune Poznyak. Will come back for future. More

My husband had recommended Eugene when I was looking for a BMW since he had gotten a great deal from him. He was patient and went through all my options from leasing to buying a BMW. I decided to lease and a BMW since he had gotten a great deal from him. He was patient and went through all my options from leasing to buying a BMW. I decided to lease and he got me a deal monthly payment for my lease. More