Open Road Acura of Wayne

Carl, Damian, and Lance made this a great experience. I normally detest the whole shopping, negotiating process but not this time. I leased a TSX and definitely see myself back there in 36 months. THey w normally detest the whole shopping, negotiating process but not this time. I leased a TSX and definitely see myself back there in 36 months. THey were all polite helpful and honest. I was shocked by how painless this was. I got a great car, a fair price, and superb customer service. I highly reccommend this dealership. More

My name is:Jean Archibal i just leased an Acura tsx special edition and i can't remenber the last time i had such a good experiance going to a dealership. the sale specialist whom help me was "James Ch special edition and i can't remenber the last time i had such a good experiance going to a dealership. the sale specialist whom help me was "James Christo" I went there to get a use car & i went home with a bring new car. For the first time i dint feel like the sale specialist was out to get my money. Thank you James Christo More

Worked with the internet/used car sales department. They eased my mind of the "high pressure" sales tactics from years ago. Very easy and accomodating. Shawn was very patient and pleasant to deal with and eased my mind of the "high pressure" sales tactics from years ago. Very easy and accomodating. Shawn was very patient and pleasant to deal with and went over all the bells and whistles on my gorgeous new (used) Acura TSX. They had EXACTLY the car I was searching for!! He, nor the rest of the sales department, pressured me into anything or made me feel like I wasn't getting the complete package. (that was left up to the finance department - wasn't too thrilled with that portion of my experience, but the paperwork is signed and the car is mine!) Damien in the finance department was VERY high pressure regarding the extended warranty (so much so, that my husband, who was home waiting for me to join him for dinner, had to eat left-overs that night, and I was left sitting around most of the night, on my 3 hour stint to get the paperwork signed off by finance (THAT was the nightmare!). Plus, I noticed that there were 2 charges on my contract that should NOT have been in there, but at that point (which I guess is his tactic), I was exhausted (since I came right after working a 10 hour day), and I was starving - I just wanted to get out of there...so it cost me an additional $300 that SHOULD NOT have been on the contract. Either way, though - I would recommend Open Road Acura of Wayne going forward (and especially Shawn!) Thank you, everybody!! More

DiAndre happened to call on my lease renewal the day my husband and I planned to visit Acura. We went in that evening and spoke to DiAndre. He was aware of our concerns and met our needs. DiAndre worked w husband and I planned to visit Acura. We went in that evening and spoke to DiAndre. He was aware of our concerns and met our needs. DiAndre worked with us to get the best possible deal on our new TSX. He was actually scheduled for a day off, however came in as this was the day for car pickup. DiAndre sat with me and went over all of the new features and linked my BlueTooth. When the plates arrived, DiAndre was the one to put them on and not the service department. DiAndre was a pleasure to work with and I would recommend him and Open Road Acura of Wayne to friends and family, being a customer myself for over 12 years now. More

Jim was very friendly and knowledgeable about the Acura line of cars. He took the time to explain the functions of the dashboard and the navigation system. His understanding and patience made the purchase line of cars. He took the time to explain the functions of the dashboard and the navigation system. His understanding and patience made the purchase of this car a very pleasant experience. I have not enjoyed shopping for cars in the past but Jim showed me that salesmen can make car buying an enjoyable experience. I will certainly recommend him to my friends. More

MR. JAMES CHRISTO IS VERY PROFESSIONAL AND VERY FRIENDLY PERSON. WE WERE VERY HAPPY TO STAY AND WORK WITH HIM. ALSO ALL STAFF ARE VERY FRIENDLY. BEST REGARDS VALERII SHYROKOV PERSON. WE WERE VERY HAPPY TO STAY AND WORK WITH HIM. ALSO ALL STAFF ARE VERY FRIENDLY. BEST REGARDS VALERII SHYROKOV More

Open Road Acura of Wayne is a great and very friendly place. Everyone was really helpful, kind, and they knew what they were talking about. I would definietly recommend this dealership to anyone who is i place. Everyone was really helpful, kind, and they knew what they were talking about. I would definietly recommend this dealership to anyone who is interesting in buying Acura. More

We (my father and I) visited the dealership many times, each time meeting with James Christo. We found the dealership to be very helpful in making our decision: the salesman was knowledgeable of the cars h each time meeting with James Christo. We found the dealership to be very helpful in making our decision: the salesman was knowledgeable of the cars he was selling, we were able to take multiple test drives without any hassle, and felt no pressure during price negotiations and signing. When we finally decided on the car model we wanted to buy, a previously negotiated price was respected and we signed the papers and left the dealership with the car in hand within a couple of hours. While we have no intentions of buying another new car any time soon, we will certainly be returning to Open Road Acura when that time comes. More

This is the second time that I have gotten a car at this dealership, both of which were great experiences. I have purchased over 25 cars in my life, and this is one of the beat dealers that I have dealt wit dealership, both of which were great experiences. I have purchased over 25 cars in my life, and this is one of the beat dealers that I have dealt with. More

DiAndre was a pleasure to work with. He listened to what we wanted and worked to get us a good price for the car we bought. There was no "hard sell", which made for a more pleasant experience that we have we wanted and worked to get us a good price for the car we bought. There was no "hard sell", which made for a more pleasant experience that we have had elsewhere. More