
Open Road Acura of East Brunswick
East Brunswick, NJ
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407 Reviews of Open Road Acura of East Brunswick
I was extremely pleased with all of the assistance I receive from both Ralph and Charlie. They were always available, answered all of my questions, and got my car ready the day I told them I would leas receive from both Ralph and Charlie. They were always available, answered all of my questions, and got my car ready the day I told them I would lease it. I would highly recommend them to my friends. More
Very friendly environment made the dealing stress free and without any pressure. I expected better price for the trade-in,but overall experience was very pleasant. It was easy for me more because I had al and without any pressure. I expected better price for the trade-in,but overall experience was very pleasant. It was easy for me more because I had already decided on the make and the model of the car I wanted, so only thing I had to decide was which dealership. I am glad that I had decided on Open Road Acura. More
I had recently visited the dealer ship after many emails threw Cally leading me there . I had asked multiple times to not waste my time to give me a ruff estimate, she never provided so my husband , I & my threw Cally leading me there . I had asked multiple times to not waste my time to give me a ruff estimate, she never provided so my husband , I & my 3 children decided to take a ride and get a price from them. After going out of my way to go there & walked into a vet in welcomed environment and attacked by 3 different people being Cally, another sales woman and Steve a manager which totally arrogant and rude. Totally against us trading and payments was ridiculous . I was very upset and sick over how this experience was. I would never recommend them or go back. They led me on& lied. I have leased many cars & a mercedes which was unbelievable experience. I will go back there where I was happy 100% More
My purchase of a 2012 TL was the best car buying experience of my life!I was almost killed in an accident with the 2008TL that I leased from Open Road in September of 2010 and was only recently clea experience of my life!I was almost killed in an accident with the 2008TL that I leased from Open Road in September of 2010 and was only recently cleared to drive again. I do believe that the car and the power of prayer saved my life! I must say that Geno was very understanding,kind and knowledgeable. He made my decision easy and his reassurance was very much appreciated.I love my new car even more than I did the 2008. It was Geno's thoughtfulness and encouragement that made it all so easy to do again.I would recommend your dealership to anyone! I am so grateful that Geno was just great! More
dealership was excellent from my initial question through internet to sale. Miles better than bridgewater acura who were awful. Tarak- great salesman and looked at whole offer including my trade in. I lov internet to sale. Miles better than bridgewater acura who were awful. Tarak- great salesman and looked at whole offer including my trade in. I love the care and its execatly what I wanted. Would recommend to others. More
I was impressed by the overall sales room, the promptness of a salesman meeting me at the door and asking how could he help me. He quickly asked what I was interessted in ans showed it to me ON THE FLOOR, no of a salesman meeting me at the door and asking how could he help me. He quickly asked what I was interessted in ans showed it to me ON THE FLOOR, not outside. Finance ansered all my questions. Good Planning, good service, resulted in a sale. More
Bought a used BMW over the phone and I have to tell you, if you are even one bit worried about buying a car that is not right next to your house, Open Road Acura is the place to go. I spoke with Bill over if you are even one bit worried about buying a car that is not right next to your house, Open Road Acura is the place to go. I spoke with Bill over the phone several times and I was struck by his honesty and the fact that he was so direct and accurate about all the facts I wanted to know. He never once tried to sell me, he was genuinely interested with my satisfaction. His communication was always accurate and his return calls were always timely. When my wife and I arrived at the dealership I could tell that they were operating as a team. Everyone we interacted with was very knowledgeable and friendly and you could tell that they enjoyed working there. It was looking for a specific color in my car and I found everything I was looking for at Open road. Fantastic price, a car that is 100% in tip top shape, a dealership that is supportive before during and after the sale and never once did I have a concern with the honesty of the dealership. Buying a car over the internet/phone can conjure up concern of the risks or am I making a mistake but it is a dealership like open road that puts trust in car dealerships. Bob Munroe - North Kingstown RI More
I bought the car in 1 night the sales person and manager were great. I felt as though we did not have to "haggle" to reach a price, everything was pretty straight forward. This is the second new car we have were great. I felt as though we did not have to "haggle" to reach a price, everything was pretty straight forward. This is the second new car we have leased from open road. Their service, sales people and sales managers are top notch. More
Starting from the day 1, the person who set up the schedule to meet with the sales and all the way up to the Finance manager who did the paper work, every aspect of it was very professional, courteous schedule to meet with the sales and all the way up to the Finance manager who did the paper work, every aspect of it was very professional, courteous and well orchestrated. Kudos to Michael Messina who did a wonderful job of completing the sale. It was very pleasant experience overall. Thanks to the team. More
The whole process was very good. Tarak was very nice and cared a lot about dong everything right. He put a lot of time into showing us the new car and making sure he mt our needs. The finacne part went quic cared a lot about dong everything right. He put a lot of time into showing us the new car and making sure he mt our needs. The finacne part went quickly and easily. Before we left Tarak even had the manager come over and see us. Very good service. More